Patient Care Coordinator

Overview

Good Shepherd Hospice is seeking a compassionate and experienced Patient Care Coordinator to join our Ft. Worth office. Working under the supervision of the Executive Director, the Patient Care Coordinator assumes responsibility for supporting the Patient Care Managers, Assistant Director, and the Executive Director/Administrator by performing a variety of administrative duties. Our ideal candidate will possess strong leadership skills, a passion for excellent service, and the desire to support and mentor our Olathe hospice team.

• PTO and Paid Holidays

Responsibilities

• Provides demographical information and medication sheets to the pharmacy as needed.
• Compiles birthday and anniversary lists for announcement on a monthly basis.
• Monitors recertification dates on a weekly basis and gives list to the PCM.
• Takes calls during periods when the management staff is unavailable.
• Faxes schedules, once complete, to staff at the end of each week for the following week’s assignments.
• Monitors the fax machine for incoming faxes for the Director/Administrator, PCM, and the Intake Coordinator on an hourly basis and delivers them to the appropriate person.
• Reviews plan of care updates for signatures on a weekly basis and forwards them to the appropriate discipline for completion as well as monitoring their return and turns them in to be filed.
• Compiles plan of care update packets, enrollment forms, and admission paperwork for distribution to the nurses.
• Monitors and orders patient personal care items on a weekly basis.
• Operates the computer system.
• Handles typing, copying, filing, faxing, and mailing necessary to support the administrative staff as requested.
• Maintains an accurate record of employees’ attendance at in-services.
• Performs data entry of admission packets and enters the assigned team in the computer as needed.
• Other duties as assigned.

Qualifications

• Minimum of 1-year hospice experience preferred.
• Excellent verbal and written communication skills.
• Previous office experience and/or business education.
• Experience in operating business machines, especially business computers including copier, fax, and phone systems.