Patient Service Representative

Patient Service Representative

Position Summary

Under the supervision of the Lead PSR or designate, and with direction from the Business Manager and various Imaging Supervisors, registers all Outpatient studies for the Imaging Center in the HIS. Also, under the direction of the Lead PSR, schedules all outpatient studies in the RIS.

Primary Position Responsibilities

1. Registers and/or schedules outpatient appointments.

2. Verifies the imaging procedure(s) to be done, checking for physician order and proper paperwork.

3. Demonstrates competency in using HIS, RIS, and other applicable programs.

4. Demonstrates practice of Patient Satisfaction skills and techniques.

Work Contact Group (Internal/External)

Patients, families, physicians, physician practice staff, hospital staff, insurance agents

Reporting Relationships

Reports to (position):

Lead PSR

Supervises (position(s):

None

Qualifications

Minimum Education:

Required:

High School Diploma or equivalent

Preferred:

None

Minimum Years of Experience (Amount, Type and Variation):

Required:

None

Preferred:

1-3 years experience in radiology/medical imaging business practice

License, Registry or Certification:

Required:

None

Knowledge, Skills and/or Abilities:

Required:

Basic computer skills and telephone etiquette

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).