Guest Relations Specialist for a Vacation Rental Company in the US (Home Based Full Time) -Remote Jobs
Job Description
• Serve as the primary point of contact for guests before, during, and after their stay via phone, text, email, and booking platform messaging (e.g., Airbnb, VRBO, Expedia)
• Manage and process reservation requests, modifications, cancellations, and special requests across multiple platforms
• Proactively communicate arrival instructions, check-in/check-out procedures, and prope...