Receptionist - State Farm Agent Team Member

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 20 years, with an additional 13 years of prior experience in claims operations and management. We opened our second office in 2016 and have grown into a strong team of around 20 across both locations. Many of our team members have been with us for over a decade, which speaks to the supportive and stable environment we’ve built.

I was born in Texas and later spent time in Arizona and Nevada before returning to Texas, where I graduated from the University of North Texas. I’m a proud husband and parent of two adult children, and I enjoy traveling, off-roading with friends, and spending time with our two Corgis.

For our team, we offer commission opportunities for both sales and service roles, paid time off and holidays, and a strong focus on work-life balance.

Our office culture is family-oriented and supportive. We understand that this work can be challenging at times, so having a team that genuinely cares about one another makes all the difference. We’re looking for someone who values teamwork, brings a positive attitude, and wants to be part of an environment where people support each other and succeed together.

ROLE DESCRIPTION:
Chad Haynes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.