Receptionist - State Farm Agent Team Member

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of three. State Farm has always been a big part of my life, as my mom was also a State Farm agent. I started my own career as a receptionist in a State Farm office in Tampa and worked my way up, gaining valuable experience alongside some of the top-performing agents in the country before opening an agency of my own.

Staying connected to our community is important to me. I'm actively involved with the Phoenix LGBT Chamber of Commerce and the Hispanic Chamber of Commerce, which provide great opportunities to build relationships and support local businesses.

Our agency offers 14 days of paid time off, licensing reimbursement, and complimentary snacks and drinks in the office. We also offer flexibility through a hybrid work arrangement once team members are fully trained and licensed. Additionally, we're excited to offer gym memberships when the new Crunch Fitness location opens nearby.

As a newer agency, we're building a motivated, growth-focused team where everyone has the opportunity to make a meaningful impact. I'm looking for someone who is a go-getter, takes initiative, and brings an entrepreneurial mindset to their work. If you're self-motivated, excited to hit the ground running, and want to be part of growing a business where your contributions truly matter, we'd love to meet you.

ROLE DESCRIPTION:
Anthony Santiago - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.