Receptionist

Job Title: Receptionist

About the Role: We are seeking an organized, detail-oriented Receptionist to join a fast-paced Sales Department. Reporting directly to the Vice President of Sales, you will play a vital role in keeping daily operations running smoothly by supporting customers, distributors, and outside sales representatives. If you enjoy a mix of front-desk communication, customer support, and behind-the-scenes order processing, this is a great opportunity to make an immediate impact.

Key Responsibilities:

• Sales & Order Processing: Process and expedite internal sales orders, assist with customer quoting, and support miscellaneous sales projects.
• Customer & Account Support: Serve as a primary point of contact for incoming phone calls and emails; provide order confirmations, estimated ship dates, and status updates; and process credit card payments and RMAs (Return Merchandise Authorizations).
• Data & File Management: Perform accurate data entry, scan sales documents, and maintain up-to-date customer records within our ERP system.
• General Administration: Assist the sales team with additional clerical and administrative tasks as needed.

What We’re Looking For:

• Proven experience in receptionist, sales support, order entry, customer service, or administrative roles.
• Solid communication skills, both over the phone and via email.
• High attention to detail and accuracy when managing orders, payments, and data.
• Ability to multitask and prioritize in a busy, team-oriented environment.
• Proficiency with Microsoft Office and familiarity with ERP or order-management software.

Why Apply? This role offers direct exposure to executive sales leadership and a well-rounded blend of customer interaction and operational administration. If you are reliable, proactive, and ready to support a growing sales team, we would love to review your resume!

salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

We are seeking an organized and proactive Receptionist to support our Sales Department and report directly to the Vice President of Sales. In this dual-function role, you will serve as a key point of contact for customers, distributors, and outside commission reps while managing daily order processing and sales administration.

Key Responsibilities:

• Order & Sales Support: Process and expedite internal sales orders, assist with customer quoting, and support miscellaneous sales projects.
• Customer Service: Handle incoming phone and email inquiries, provide order confirmations and estimated ship dates, communicate order statuses, and process credit card payments and RMAs.
• Data & Document Management: Perform accurate data entry, scan sales documents, and maintain organized customer files within our ERP system (Pentagon).
• General Administration: Execute additional clerical and administrative tasks as needed to ensure smooth daily operations for the sales team.

Skills

Administrative Duties

Answering Phones

Filing

Clerical Work

Receptionist Duties

MS Office

Order Processing

Order Entry

Sales Support

Sales Administration

Customer Service

Customer support

Data Entry

Multi-tasking
Qualifications

Years of experience: 1 year

Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.