Receptionist

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Welcomes patients and visitors by greeting them in person or on the telephone

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Collects patient identification cards

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Collects patient insurance information

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Ensures that documentation is completed and all necessary documents are signed by the patient

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Updates patient accounts by recording personal and financial information in the revenue management system

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Collects copayments and deductibles as needed

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Records payments in the billing system or log as required

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Issues receipts for payments received

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Balances upfront collections at the end the shift

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Notifies clinical when patient is ready to proceed to the clinical area

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Maintains business office inventory and equipment by checking stock to determine inventory level

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Receives and opens office mail as needed

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Takes deposits to the bank as needed

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Protects patients' rights by maintaining confidentiality of personal and financial information

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Prepares patients charts for the following day

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Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies

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Strong knowledge of Microsoft Excel and Outlook

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Attends all required education

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Regular and predictable attendance required

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Performs other miscellaneous duties as assigned

Qualifications

Behaviors

Required

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Team Player:Works well as a member of a group

Motivations

Preferred

Work-Life Balance:Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer
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