Sales Support Administrator

Description

Sales Support Administrator

Are you highly organized, detail-oriented, and someone who takes ownership of getting things done? Do you enjoy supporting a fast-paced team, managing multiple priorities, and keeping important processes organized and on track?

Star Group is seeking a Sales Support Administrator to provide administrative and operational support to our Sales organization.

This is a hands-on role with responsibility for payroll and timekeeping administration, new hire onboarding, workstation equipment inventory, sales programs, reporting, office operations, and general Sales Support functions. The ideal candidate is dependable, organized, comfortable working independently, and proactive in identifying what needs attention before it becomes an issue.

Schedule: Monday–Friday, 7:00 AM–4:00 PM

Weekend Coverage: Rotating weekends, typically one weekend per month, as needed to provide backup support for cross-departmental functions.

Hybrid Role: 3 days a week in office, 2 days a week at home.

What You’ll Do

• Sales Administration & Payroll Support
• Administer weekly payroll and timekeeping activities for the Inside Sales organization.
• Complete weekly payroll validation and approval reporting accurately and within established deadlines.
• Process new hire, rehire, termination, and system access documentation.
• Maintain annual employee attendance and timekeeping records.
• Track PTO, vacation, sick time, overtime, and attendance.
• Prepare attendance reports and supporting documentation for Sales leadership.
• Work with Payroll and other internal partners to research and resolve timekeeping or payroll discrepancies.
• Maintain confidentiality when handling employee and payroll-related information.
• New Hire Onboarding
• Coordinate administrative onboarding requirements for new employees.
• Complete Section 2 of Form I-9 and assist with direct deposit and federal and state tax documentation.
• Submit and track system access requests.
• Coordinate, distribute, and track company-issued equipment.
• Ensure required onboarding activities and documentation are completed accurately and timely.

What We’re Looking For

The successful candidate will be someone who takes ownership of their responsibilities, follows tasks through to completion, and understands the importance of accuracy and deadlines. This position requires the ability to balance routine administrative responsibilities with unexpected requests and changing business priorities.

Qualifications include:

• 1–3 years of Sales Support, Office Administration, Payroll Administration, or similar experience preferred.
• High school diploma or equivalent required; college degree a plus.
• Strong organizational skills with excellent attention to detail.
• Demonstrated ability to manage multiple responsibilities and recurring deadlines.
• Strong follow-up skills and the ability to independently track work through completion.
• Ability to maintain accurate records and reconcile discrepancies.
• Ability to handle confidential employee and business information appropriately.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Experience with ADP or another payroll/timekeeping system preferred.
• Experience with Salesforce a plus.
• Ability to work independently while effectively supporting multiple teams and leaders.
• Strong customer service and problem-solving skills.
• Ability to adapt to changing priorities and work effectively in a high-volume environment.
• Ability to work additional hours or rotating weekend coverage when required by business needs.
• Ability to occasionally lift, carry, and move office supplies and computer equipment.
• Valid driver's license and ability to perform occasional local travel as needed.
• Bi-lingual is a plus

What Success Looks Like

Success in this position requires more than completing assigned tasks. The Sales Support Administrator is expected to maintain organized and accurate records, anticipate upcoming needs and deadlines, communicate issues proactively, and take responsibility for assigned processes from beginning to completion.

You will be part of an evolving organization built on providing our customers with exceptional service. Our employees are an important part of our continued success, and we are committed to supporting professional development and opportunities for advancement.

Benefits include:

• Medical coverage
• Dental coverage
• Retirement savings
• Additional company benefits and programs

Build a rewarding career with an industry leader. Apply today!

We are proud to be an equal opportunity employer and are committed to maintaining a drug- and alcohol-free workplace.