Scheduler

El Camino Health Medical Network is currently seeking a talented Temporary Scheduler to join our growing healthcare team in Santa Clara County!

Pay: $31.00/hr.

Location: San Jose, CA

Shift: M-F, 8:00am-5:00pm (Temp)

The Scheduler creates and schedules patient appointments in an efficient and timely manner. They facilitate communications throughout the medical practice.

Job Summary

• Answers telephone, screens calls, takes messages, and provides information to patients.
• Greets and registers patients in a prompt, pleasant and helpful manner.
• Oversees waiting area, coordinates patient movement, reports problems or irregularities.
• Instructs and answers questions of patients regarding appointments, scheduled procedures and testing. Coordinates pre-op testing as directed by physician.
• Schedules patients' appointments, procedures, or surgeries
• Adjusts and/or verifies physician and office schedules daily.
• Verifies necessary information in the EMR, various insurance plans, and obtains authorizations for scheduled procedures as needed.
• Ensures all necessary paperwork such as consent forms and allergy lists are completed and on file.
• Reviews all instructions with the patient and collects fees such as co-pays.

Requirements

• High School Diploma or GED
• One (1) year experience in a medical office or outpatient/ambulatory care organization
• At least one (1) year experience of medical terminology required
• Word processing and computer experience
• Experience working with an EMR
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Ability to perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
• EPIC EMR experience preferred