Senior Administrative Assistant

Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Senior Administrative Assistant in Consumer & Community Banking, you will provide proactive administrative, onboarding, technology, expense, sponsorship, event, and team support to four Regional Sales Directors and their teams. This role is designed for a technology-forward professional who can reduce administrative friction, manage competing priorities, and deliver dependable service with discretion and sound judgment.

Job responsibilities

• Coordinate staff onboarding and offboarding, including equipment requests and setup, system entitlements, building access, seating arrangements, and related follow-through.
• Provide practical technology support, troubleshoot common equipment and access issues, coordinate with internal support teams, and help employees use available tools effectively.
• Process invoices, Travel & Expense claims, and sponsorship requests for approval and payment while adhering to firm policies, procedures, and required timelines.
• Prepare and format reports, presentations, and other documents for accessibility, readability, accuracy, and professional presentation.
• Manage recurring meetings, scheduling needs, meeting materials, and minutes as requested, with calendar support focused on the highest-value team needs.
• Coordinate client dinners, internal events, event tickets, supplies, and other logistical requests.
• Act as a liaison between executives, team members, and internal or external stakeholders, supporting clear communication and positive working relationships.
• Anticipate potential challenges, identify practical solutions, and proactively follow through on open requests.
• Maintain strict confidentiality and discretion when handling sensitive information.
• Provide administrative support across the regional leadership team and assist with other priority needs as assigned.

Required qualifications, capabilities, and skills

• Minimum 2 years of administrative experience as an Administrative Assistant or in a similar role.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet deadlines.
• Effective interpersonal and written and verbal communication skills.
• Ability to work independently, exercise sound judgment, and collaborate effectively as part of a team.
• High degree of professionalism, discretion, attention to detail, and commitment to quality.
• Strong technology aptitude and demonstrated ability to learn and leverage new tools.
• Proficiency with Microsoft Office applications, Zoom, access-request tools, event-management tools, and large language model tools, where approved for business use.
• Experience supporting onboarding, expenses, invoices, events, or technology coordination is preferred.

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.