Service Coordinator

Hogan is now part of the Enterprise Mobility portfolio of brands. As part of the Enterprise Mobility portfolio of brands, Hogan is excited to provide our employees with access to enhanced benefits, resources, and career opportunities. Hogan Transportation is a 100-year-old full-service transportation and logistics company operating throughout North America. Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. From the relationship-driven service we deliver every day to the communities we support through our giving efforts, team members like you are what make our business thrive.

Job Summary

Provides administrative support with invoicing, work orders, POs, planning, equipment maintenance. Is main contact for customer support.

Essential Duties and Responsibilities

• Creates and maintains work orders ensuring all pertinent information is listed so the full scope of repairs is fully understood.
• Manages PO Log to maintain outstanding debits.
• Updates the shop planner, as needed.
• Contact customers for PM services and schedules units for service.
• Works with Licensing and Permitting for units in need.
• Reviews and files all shop paperwork.
• Maintains active files for all equipment.
• Other duties as required.

Requirements

• High school diploma or GED required
• 1+ years administrative support
• Strong organizational skills with great attention to detail
• Excellent customer service and phone etiquette skills
• Excellent communication skills, both verbal and written
• Ability to project positive and friendly behaviors
• Proficient in Word, Excel and the internet