Unit Secretary - ER

Overview

West Boca Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At West Boca Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job Shift: Days

Job Type: Per Diem

The Unit Clerk /Secretary assists with the planning, organizing, implementing and evaluating the activities in the Emergency Department by performing clerical and receptionist duties. Delivers messages in a timely manner to the appropriate individual.

Performs miscellaneous duties as assigned.

Responsibilities

a. Orders are transcribed within 15 minutes
b. Appropriate nurse and Assistant are notified of NOW and STAT orders.
c. Orders are transcribed accurately.
d. Patient charges are entered from the medical record into the computer with no more than five errors a day.
e. Recognizes limitations and/or errors and seeks appropriate information/resources to accomplish appropriate outcomes.
f. Telephone is answered within three rings, maintaining professional courtesy-states name and department when answering the phone.
g. Messages are delivered win 15minutes of the call.
h. Communication, manner and tone generates positive response from co-workers, patients, families, visitors and physicians-with no more than 1 complaint per quarter/4per year.
i. Ability to interact effectively, utilizing interpersonal skills, with other departments.
j. Utilizes the spectralink phones when available.
k. Documents time when physicians are called and the time they responded. Informs nurse/physician of any difficulty contacting physicians.
l. Educates all ED staff members on changes of computer programs.

Qualifications

Education:

High school graduation or equivalent

Experience:

0-to 6 months

Organization Description

West Boca Medical Center (WBMC) is part of the Palm Beach Health Network and has been serving southern Palm Beach and northern Broward counties for over 37 years. WBMC offers general medical and surgical care, orthopedics, a robotic surgery program, a state-of-the art breast imaging center, womens and childrens services and the only level III NICU in southern Palm Beach County. Its two emergency centers, one at the main hospital and the other in Coconut Creek, are open 24-hours a day. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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