Warehouse Supervisor

COMPANY DESCRIPTION

Empire Auto Parts is a leading, fast-growing provider of aftermarket collision automobile parts to independent body shops, multi-shop operators, and dealer-operated body shops across seventeen states throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has thirty locations and employs over 500 team members.

RESPONSIBILITIES

• Assist in Safety and Warehouse Processes training

• Maintain a safe and clean warehouse (Building and Equipment maintenance following safety regulations; trash clean up, facility repairs or equipment repair)

• Manage the workflow for the major Warehouse tasks (Receiving, Shipping, Maintenance and QC)

• Must be able to manage team members and create schedules

• Troubleshoot problems associated with the daily operation in the major warehouse tasks (Receiving, Shipping, Maintenance and QC)

• Assist the Warehouse manager in developing and updating SOPs

• Identify productivity areas to measure to help the Director of Warehouse Operations and Warehouse Manager generate KPIs

• An ability to interpret KPIs and guide the team to achieve the goals set forth

• Schedule all incoming shipments- Overseas/domestic and update all relevant programs

• Manage the order picking process

• Create and schedule shipments of defective or damaged items back to vendors

• Conduct equipment operator training

• Order warehouse supplies and equipment

• Schedule warehouse equipment maintenance

• Process claims for defective or damaged product

• Must be able to use email communication with other DCs, vendors or manufacturers

• Oversee the Performance Management of warehouse staff

• Assist in physical labor when needed

Position Specification

• At least 1 year of Warehouse Lead experience

• Highly motivated performer, versatile, agile and with strong leadership skills

• Ability to present oneself in a professional, courteous manner, either by phone or by email.

• Solid computer skills are required.

• Fluent with workflow with relevant programs and processes.

• High school degree or equivalent is required

• Ability to prioritize and balance multiple responsibilities to meet deadlines.

KEY SELECTION CRITERIA

• At least 1 year of Warehouse Lead experience

• Highly motivated performer, versatile, agile and with strong leadership skills

• Ability to present oneself in a professional, courteous manner, either by phone or by email.

• Solid computer skills are required.

• Fluent with workflow with relevant programs and processes.

• High school degree or equivalent is required

• Ability to prioritize and balance multiple responsibilities to meet deadlines.

PERSONAL / PROFESSIONAL ATTRIBUTES

• Possesses a friendly and sincere demeanor.

• Proficiency communication skills, including the ability to carefully listen to, understand and follow-up on requests.

• Able to handle issues with precision, professionalism, and courtesy.

• Able to build rapport and credibility within the team.

• Enthusiasm, patience, and a positive attitude.

• Safety minded and open minded.