• Job Description

  Req#: R0003416

  PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.

  Benefits:

  We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

  Job Summary:

  PLNU is looking for a team member to help students achieve their academic goals by supporting them with the information they need to succeed. Members of this team work individually within a highly collaborative environment. As an Academic Records Specialist, you will need good communication skills, exceptional attention to detail, a commitment to great customer service, and the ability to maintain strict confidentiality. You will evaluate transfer courses, degree progress, and graduation eligibility.
  Salary:
  Pay Range: $21.76 - $23.50 per hour
  Internal Classification: Career Track - Support; Level - 3
  
  This position may be eligible for a hybrid work arrangement after six months of experience in the role with consistently high performance.

  Job Status:

  Full time

  ***

  Job Description:

  What We're Looking For:

  • Experience and knowledge of higher education. Understanding of or aptitude to learn PLNU's academic policies and procedures.
  • A self-starter who can work independently and complete tasks in a timely manner with good time management, organizational skills, and independent judgment.
  • Ability to prioritize tasks and maintain clear communication with coworkers regarding progress and needs.
  • Knowledge and experience working with a diverse population is preferred.
  • Strong commitment to attention to details, accuracy, and confidentiality.

  What You'll Be Doing:

  • Providing excellent customer service communicating clearly, respectfully, positively, and supportively while interacting with a diverse population of students and colleagues.
  • Assisting in advising students, faculty, and other administrative departments and counseling of potential transfer students.
  • Partnering with academic departments and students in advising on academic policies and requirements to help ensure student completion of degrees.
  • Carefully evaluating academic information and accurately entering data.
  • Understanding, explaining, and upholding academic policies, guidelines, processes, and requirements.
  • Thoroughly tracking, maintaining, and updating data via spreadsheets and other systems.
  • Planning work time to accurately, efficiently, and effectively complete tasks in a proactive and timely manner.
  • Assisting with Commencement ceremonies and celebrating our students’ achievements.

  Qualifications:

  • Bachelor's degree or equivalent experience in an academic clerical environment required.
  • Computer proficiency in word processing, spreadsheets, and email (Workday a plus!).
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively with a team to complete both individual and team duties.
  • Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant .
  • Job offer is contingent on a clear background check.

  Physical Requirements:

  • Work is primarily sedentary and may require sitting or standing for extended periods of time.
  • Use of computer equipment: computer keyboard, mouse, and monitor.
  • Vision to read and distinguish colors in documents, e-mail and other correspondence, and reports on paper and computer monitors.
  • Hearing and speaking to communicate effectively with others in person and by phone.
  • Will also stoop, push, pull, and lift up to 20 lbs occasionally.

  ***

  At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

  Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.

• About the company

  Point Loma Nazarene University is a private Christian liberal arts college with its main campus on the Point Loma oceanfront in San Diego, California.

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