Apple
Accounts Receivable & Dispute Analyst
This job is now closed
Job Description
- Req#: 200484325
- 4-6 years of related experience required
- SAP and Intermediate Excel and Tableau skills highly preferred
- Substantial understanding of the accounts receivable function is required, with an ability to apply knowledge and skills to complete a wide range of tasks including dispute resolution.
- Excellent customer service skills, interpersonal skills (both written and oral), and conflict resolution skills
- Ability to manage multiple projects
- Experience in corporate collections, reconciliations, and dispute management
Summary
Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to excellence, and it is directly responsible for shaping the company’s future. Join us, and you’ll have a meaningful role in continuing Apple’s legacy of efficiency and success.Key QualificationsDescriptionThe Accounts Receivable & Dispute Analyst is responsible for the following: - Respond to inquiries from customers, internal and external, via email and phone, and follow up when vital - Ability to work cross functionally within team and with other departments within Apple - Resolve outstanding invoice and reconciliation issues on past due accounts - Proactively manage portfolio by identifying potential issues before they roll past due, using resources and tools available - Responsible for balancing accounts with large volume and high dollar transactions - Manage accounts within credit limit, raising internally and externally as needed, release orders based on credit availability and risk - Maintain SAP by entering, updating, and retrieving data, as well as formatting and generating reports from SAP into Excel - Prepare outstanding accounts statements and gather reference documentation to identify issues - Provide administrative support in the collections process and consistently meet quarterly metrics on portfolioEducation & ExperienceBachelor's Degree in Finance, Accounting or other related field preferred.Additional RequirementsAbout the company
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