NHS

Administration Assistant / Receptionist


This job is now closed

PayCompetitive
LocationBradford/England
Employment typeFull-Time
  • Job Description

      Req#: C9453-26-0093?language=en&page=22&sort=publicationDateDesc

      Job summary

      Are you an administrator looking for a new role within a fast paced and multi-disciplined team?

      If so the Children's Admin Hub could be the team for you. We are looking to appoint Administration Assistant to work within our administration team both within our Hub at New Mill and also supporting our Community & Mental Health Reception Sites.

      Bradford District Care NHS Foundation Trust's Administration Hubs are a multi-disciplined team of administrators dealing with enquiries from patients, service users, carers and clinicians.

      As an Administration Assistant you will provide vital support to our clinical teams whilst maintaining front line contact with our patients and service users.

      The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.

      To hear more about working within our team please watch this short video:

      Closing Date- 29th March 2026 (note if we have a high level of applicants this advert may close earlier than the date specified).

      Shortlisting Date- 2nd April 2026

      Interview Date- 15th / 16th April 2026

      Main duties of the job

      Working with Admin Services (youtube.com)

      Please note flexibility to these hours will be a requirement where reception cover is needed dependent on the needs of the service.

      Hub Base: New Mill, Saltaire

      Mental Health Reception Sites: Hillbrook & Fieldhead

      Community Receptions Sites: Shipley, Hillside Bridge & Undercliffe (Health Centers)

      All successful candidates will be required to travel.

      The Administration Assistant role will provide an efficient, effective and high-quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

      o Reception roles are within Community Health Centre or Hospital environments

      o Ward Clerk roles are within Hospital ward environments

      o Admin Hub roles are within admin office environments

      About us

      Everything we do is underpinned by our core values: -

      We Care - We act with respect and empathy, and always value difference

      We Listen - We understand people's views and respond to their individual needs

      We Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work andhome lives and support staff by offering a fantastic range of benefits including :

      Increase mileage rates for > 3500

      A wide range of health and wellbeing support packages

      A range of internal and external development and learning opportunities

      Plus many more.

      We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

      BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

      The Trust reserves the right to close this position early if a significant number of applications are received.

      Details

      Date posted

      23 March 2026

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,465 a year Per Annum

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      453-26-7868323

      Job locations

      New Mill & Various Community & Mental Health Reception Sites

      Bradford

      BD18 3LD


      Job description

      Job responsibilities

      While we recognise the growing role of AI in various professional settings, we strongly encourage applicants to ensure that all application materials including personal statements, expressions of interest, CVs, etc. are written by yourself, reflecting your own skills, feelings and experiences. The use of AI does not accurately represent you as a candidate and may impact our recruitment process. We value genuine engagement and personal accountability in all stages of the application process.

      Please read the attached Job description and the person specification for more details about this role.

      Right to Work in the UK

      Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

      Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

      Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

      As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly

      Job description

      Job responsibilities

      While we recognise the growing role of AI in various professional settings, we strongly encourage applicants to ensure that all application materials including personal statements, expressions of interest, CVs, etc. are written by yourself, reflecting your own skills, feelings and experiences. The use of AI does not accurately represent you as a candidate and may impact our recruitment process. We value genuine engagement and personal accountability in all stages of the application process.

      Please read the attached Job description and the person specification for more details about this role.

      Right to Work in the UK

      Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

      Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

      Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

      As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly

      Person Specification

      Qualifications

      Essential

      • Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

      Training

      Essential

      • willing to undertake training applicable to the role

      Experience

      Essential

      • Data inputting experience
      • experience of General office duties
      • Experience of Call handling / Switch board
      • customer service experience

      Desirable

      • Experience of working in a busy admin role
      • experience of front of house customer facing
      • Experience of dealing with petty cash

      Knowledge

      Essential

      • Understanding confidentiality and how to maintain this
      • Knowledge of office systems and processes
      • Working Knowledge of microsoft office packages
      • Knowledge of receiving visitors and signposting
      • Knowledge of Receiving telephone calls and taking accurate messages

      Skills

      Essential

      • Able to communicate well, verbally and written
      • Numerate - to be able to undertake basic calculations/information
      • Ability to prioritise workload and work on own initiative within procedures and with supervision
      • Ability to work as part of a team, sharing knowledge and training
      • Can demonstrate attention to detail
      • Ability to use and maintain office systems
      • Ability to word process documents and complete information accurately

      Attitude/Approach

      Essential

      • To build rapport, engage and develop positive relationships
      • Positive, motivated and enthusiastic
      • Courteous and sensitive to others needs or feelings.
      • Punctual and Professional.
      • Flexible in approach to supporting colleagues and the service.
      • To take responsibility for self.
      Person Specification

      Qualifications

      Essential

      • Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

      Training

      Essential

      • willing to undertake training applicable to the role

      Experience

      Essential

      • Data inputting experience
      • experience of General office duties
      • Experience of Call handling / Switch board
      • customer service experience

      Desirable

      • Experience of working in a busy admin role
      • experience of front of house customer facing
      • Experience of dealing with petty cash

      Knowledge

      Essential

      • Understanding confidentiality and how to maintain this
      • Knowledge of office systems and processes
      • Working Knowledge of microsoft office packages
      • Knowledge of receiving visitors and signposting
      • Knowledge of Receiving telephone calls and taking accurate messages

      Skills

      Essential

      • Able to communicate well, verbally and written
      • Numerate - to be able to undertake basic calculations/information
      • Ability to prioritise workload and work on own initiative within procedures and with supervision
      • Ability to work as part of a team, sharing knowledge and training
      • Can demonstrate attention to detail
      • Ability to use and maintain office systems
      • Ability to word process documents and complete information accurately

      Attitude/Approach

      Essential

      • To build rapport, engage and develop positive relationships
      • Positive, motivated and enthusiastic
      • Courteous and sensitive to others needs or feelings.
      • Punctual and Professional.
      • Flexible in approach to supporting colleagues and the service.
      • To take responsibility for self.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Bradford District Care NHS Foundation Trust

      Address

      New Mill & Various Community & Mental Health Reception Sites

      Bradford

      BD18 3LD


      Employer's website

      https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

      Employer details

      Employer name

      Bradford District Care NHS Foundation Trust

      Address

      New Mill & Various Community & Mental Health Reception Sites

      Bradford

      BD18 3LD


      Employer's website

      https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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