• Job Description

  Req#: C9453-26-0098?language=en&page=105&sort=publicationDateDesc

  Job summary

  We are looking to recruit 2 Administration Assistant/Receptionists for 22.5 hours per week, who will work across and be trained in our Community Mental Health Receptions.

  The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.

  The administration assistant will support delivery of clerical support to a range of identified clinical services, prioritising and managing own workload using the workflow management system to respond to work activities, customer queries, responding to correspondence.

  The administration assistant will provide support for:

  • Trust receptions at designated Community sites
  • General administration support for defined community based clinical services

  Closing- 30th March 2026

  Shortlisting- 31st March 2026

  Interview- 13th April 2026

  Main duties of the job

  The Administration Assistant/ Receptionist role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

  • Reception roles are within Community Health Centre's
  • Admin Hub roles are within admin office environment
  • All successful candidates will be required to travel.

    We have x2 positions core hours of 9-5pm, 22.5 hrs per week. Mon-Wed and Wed-Fri.

    Flexibility to these hours will be a requirement where reception cover is needed dependent on the needs of the site.

    Hub Office Bases: Horton Park BD7 & Meridian House BD21

    Community Receptions Sites:
  • Meridian House Keighley BD21 4AD,
  • Somerset House Shipley BD18 3BP,
  • Waddiloves Queens Road BD8 7BT
  • Horton Park HC Level 3 BD7 3EG
  • Fieldhead Business Centre BD7 1LG
  • Craven Centre Skipton BD23 2RJ

  Take a look at an insight into working in admin services:

  https://youtu.be/Qq0pg4tGUQ0?si=rdaW6wZqu7kBRVdJ

  About us

  Everything we do is underpinned by our core values: -

  We Care- We act with respect and empathy, and always value difference

  We Listen- We understand people's views and respond to their individual needs

  We Deliver- We develop and provide excellent services and support our partners

  We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

  Increase mileage rates for > 3500

  A wide range of health and wellbeing support packages

  A range of internal and external development and learning opportunities

  Plus many more.

  We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

  BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

  Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate's best interest to apply as soon as possible.

  Details

  Date posted

  25 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year Per Annum Pro Rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  453-26-7874368

  Job locations

  Horton Park & Meridian House - main office sites

  Various reception sites covered by the Mental Health Admin Hub

  Bradford

  BD7 3EG

  
  

  Job description

  Job responsibilities

  Please read the attached Job description and person specification for more details about this role.

  Right to Work in the UK

  Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

  Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

  Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

  As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

  Job description

  Job responsibilities

  Please read the attached Job description and person specification for more details about this role.

  Right to Work in the UK

  Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

  Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

  Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

  As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

  Person Specification

  Qualifications

  Essential

  • Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

  Experience

  Essential

  • Data inputting experience
  • Experience of general office duties
  • Experience of call handling/switchboard
  • Customer service experience

  Desirable

  • Experience of working in a busy administrative role.
  • Experience of front of house customer facing
  • Experience of dealing with petty cash.

  Knowledge

  Essential

  • Understanding Confidentiality and how to maintain this
  • Knowledge of office systems and processes
  • Working knowledge of Microsoft Office software
  • Knowledge of receiving visitors/telephone callers and taking accurate messages

  Skills

  Essential

  • Able to communicate well, verbally and written (articulate, meaningful, legible and appropriate to the audience)
  • Numerate - to be able to undertake basic calculations/information
  • Ability to prioritise workload and work on own initiative within procedures and with supervision
  • Ability to work as part of a team, sharing knowledge and training
  • Can demonstrate attention to detail
  • Ability to use and maintain office systems
  • Ability to word process documents and complete information accurately

  Attitude/Approach

  Essential

  • To build rapport, engage and develop positive relationships.
  • Positive, motivated and enthusiastic.
  • Courteous and sensitive to others needs or feelings.
  • Punctual and Professional.
  • Flexible in approach to supporting colleagues and the service.
  • To take responsibility for self.

  Person Specification

  Qualifications

  Essential

  • Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)

  Experience

  Essential

  • Data inputting experience
  • Experience of general office duties
  • Experience of call handling/switchboard
  • Customer service experience

  Desirable

  • Experience of working in a busy administrative role.
  • Experience of front of house customer facing
  • Experience of dealing with petty cash.

  Knowledge

  Essential

  • Understanding Confidentiality and how to maintain this
  • Knowledge of office systems and processes
  • Working knowledge of Microsoft Office software
  • Knowledge of receiving visitors/telephone callers and taking accurate messages

  Skills

  Essential

  • Able to communicate well, verbally and written (articulate, meaningful, legible and appropriate to the audience)
  • Numerate - to be able to undertake basic calculations/information
  • Ability to prioritise workload and work on own initiative within procedures and with supervision
  • Ability to work as part of a team, sharing knowledge and training
  • Can demonstrate attention to detail
  • Ability to use and maintain office systems
  • Ability to word process documents and complete information accurately

  Attitude/Approach

  Essential

  • To build rapport, engage and develop positive relationships.
  • Positive, motivated and enthusiastic.
  • Courteous and sensitive to others needs or feelings.
  • Punctual and Professional.
  • Flexible in approach to supporting colleagues and the service.
  • To take responsibility for self.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Bradford District Care NHS Foundation Trust

  Address

  Horton Park & Meridian House - main office sites

  Various reception sites covered by the Mental Health Admin Hub

  Bradford

  BD7 3EG

  
  

  Employer's website

  https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

  Employer details

  Employer name

  Bradford District Care NHS Foundation Trust

  Address

  Horton Park & Meridian House - main office sites

  Various reception sites covered by the Mental Health Admin Hub

  Bradford

  BD7 3EG

  
  

  Employer's website

  https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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