• Job Description

  Req#: 5307395
  Salary : $54,504.00 - $73,284.00 Annually
  Location : Thurston County - Tumwater, WA
  Job Type: Full Time - Permanent
  Remote Employment: Flexible/Hybrid
  Job Number: 26DOT-HQ-04046
  Department: Dept. of Transportation
  Division: Headquarters
  Opening Date: 04/14/2026
  Closing Date: 4/29/2026 11:59 PM Pacific
  
  Description
  About WSDOT
  
  The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
  The Opportunity
  
  WSDOT is seeking a highly organized and detail-oriented Administrative Assistant 4 to support the Headquarters (HQ) Maintenance Team in the Thurston County area. This pivotal role serves as the principal assistant to the Assistant State Maintenance Engineer, providing high-level administrative support and exercising delegated authority in a wide range of administrative matters. In this role, you will be a central point of coordination and communication, supporting the Assistant State Maintenance Engineer, Maintenance Managers, and HQ Maintenance staff including the Office of Emergency Management. You will ensure the seamless flow of information, manage complex administrative functions, and help keep critical operations running efficiently. Additionally, this position provides supervision and leadership to office support staff, ensuring the administrative and clerical needs of the HQ Maintenance Office and Office of Emergency Management are met with accuracy, professionalism, and timeliness.
  This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment, values collaboration, and takes pride in delivering high-quality administrative support that contributes to the success of statewide maintenance operations.
  
  What to Expect
  
  Among the varied range of responsibilities held within this role, the Administrative Assistant 4 will:
  
  • Serve as a member of the Maintenance Office Leadership Team.
  • Develop in and out of state travel plans in accordance with department travel policies.
  • Develop and implement internal office procedures; recommend changes in procedures or rules to facilitate safety, efficiency and effectiveness in travel.
  • Serve as the coordinator for the HQ Maintenance Office in replying to the Governor's and/or Secretary's Office concerning public inquiries, complaints and public disclosure requests.
  • Respond directly to or make assignments to requests for information from the public, government agencies, agency executives, OFM and the Legislature.
  • Develop and maintain processes to coordinate and track such inquiries.
  • Manage one administrative employee, delegating and directing administrative workflow.
  • Collect information, develop documents and obtain necessary approvals for meeting requests and standing program meeting agendas.
  • Manage and coordinate the Assistant State Maintenance Engineer's outlook calendar.
  • Act for the Assistant State Maintenance Engineer in administrative matters including making decisions regarding the Maintenance Office administrative policies and procedures following general direction and in support of the program/department goals and guidance.
  • Assists the Leadership Team by working with HR to track and report completion of performance evaluations and mandatory trainings for all HQ Maintenance Staff.
  
  Qualifications
  
  To be considered for this opportunity, the following are required:
  
  • Administrative and Operational Knowledge: Demonstrated ability performing complex office, clerical, bookkeeping, accounting, and/or administrative tasks with minimal supervision, including preparing correspondence, organizing files, managing schedules, and maintaining confidentiality. Ability to prioritize and organize conflicting demands and meet deadlines under pressure.
  • Interpersonal and Communication Skills: Ability to communicate clearly and professionally in writing and verbally across a wide range of audiences, including internal customers, partner agencies, and the public.
  • Problem Solving and Independent Judgment: Skills to work independently and prioritize competing demands and implement effective solutions in a fast-paced environment within established deadlines.
  • Customer Service Orientation: Demonstrated ability to consistently understand and meet the needs of customers by providing responsive, respectful, and solution-focused service that enhances customer satisfaction and trust.
  • Technical Proficiency: Advanced skills in operating Windows-based computers and software such as MS Office Suite; virtual meeting software such as MS Teams; and cloud computing. Skills to create, draft, proofread, and edit professional documents accurately.
  • Inclusive & Professional Work Practices: Demonstrated experience contributing to a work environment that fosters respect, inclusion, and equal opportunity. Proven ability to navigate interpersonal dynamics with professionalism, emotional intelligence, and effective conflict resolution.
  • Work Organization and Accountability: Demonstrated ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced or deadline-driven environment.
  • Independent & Team-Based Work: Demonstrated ability to perform job functions both independently and as part of a team. Proven competence in critical thinking, problem-solving, accountability, adaptability, and maintaining professional standards in a dynamic work environment.
  • Communication & Documentation: Demonstrated ability to receive, interpret, and clearly communicate information both verbally and in writing. Proven skill in composing concise and relevant documentation of data collection efforts for internal and external stakeholders.
  • Attention to Detail: Demonstrated ability to produce accurate, thorough, and high-quality work by carefully reviewing information, following procedures, and identifying errors, inconsistencies, or missing elements before completion.
  • Maintains strict confidentiality: Ability to safeguard sensitive information, while adhering to privacy policies and applicable regulations, and exercising sound judgment when handling, sharing, or storing confidential items.
  • Growth Mindset: Actively demonstrates a commitment to learning and growth.
  • Service-Oriented: Takes action to meet the needs of others.
  
  It is preferred that qualified candidates also demonstrate:
  
  • Fiscal and Administrative Support Experience: Knowledge in timekeeping, data entry, procurement card reconciliation, travel coordination, file management, and supply purchasing to support business operations.
  • System Proficiency: Knowledge and proficiency using payroll and accounts payable programs such as PCMS, TRAINS, and DOT Time.
  • Conference and Event Planning: Demonstrated ability to effectively plan, coordinate, and execute government conferences, meetings, and events by managing logistics, stakeholders, timelines, and resources to ensure successful and professional outcomes.
  • Supervisory Leadership and Oversight: Demonstrated ability to effectively lead, guide, and support a team by providing direction, oversight, and performance management to achieve organizational goals.
  
  Important Notes
  
  • This recruitment may also be used to fill additional positions per business needs.
  • This position offers flexible/hybrid remote work options. In office attendance is required once per week. This position will report to the Olympia and Tumwater, WA offices.
  • To review the full Position Description, please follow the directions in the "Contact Us" section of this posting.
  • In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
  • WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
  
  Why WSDOT
  
  • Work-Life Balance - We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
  • Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
  • Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
  • Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information.
  
  Check out this video to learn more:
  
  How to Apply
  
  Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
  
  In order to be considered for this opportunity, please include the following with your online application:
  
  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.
  
  Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
  
  WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the recruiter listed.
  Contact Us
  
  For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at Please be sure to reference Administrative Assistant 4 #04046 in the subject line.
  More than Just a Paycheck!
  Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
  
  We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
  
  Read about our benefits:
  The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
  
  Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
  
  Insurance Benefits
  Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
  
  Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
  
  To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
  
  Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
  
  Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
  
  The Washington State Employee Assistance Program promotes the health and well-being of employees.
  
  Retirement and Deferred Compensation
  State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
  
  Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
  
  Social Security
  All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
  
  Public Service Loan Forgiveness
  If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
  
  Holidays
  Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
  
  Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
  
  Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
  
  Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
  
  Sick Leave
  Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
  
  Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
  
  Vacation (Annual Leave)
  Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
  
  Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
  
  Pay status includes hours worked, time on paid leave and paid holiday.
  
  As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
  
  Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
  
  Military Leave
  Washington State supports members of the armed forces with 21 days paid military leave per year.
  
  Bereavement Leave
  Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
  
  Additional Leave
  Leave Sharing
  
  Family and Medical Leave Act (FMLA)
  Leave Without Pay
  
  Please visit the State HR Website for more detailed information regarding benefits.
  
  Updated 01-07-2026
  01
  
  Do you have experience providing high-level administrative support to leadership?
  • Yes
  • No
  
  02
  
  Please briefly describe your experience providing high-level administrative support to leadership. If you do not have this experience, please note 'N/A'.
  03
  
  Which statement best describes your experience performing complex administrative and operational tasks?
  • I independently perform complex administrative functions (e.g., scheduling, correspondence, records, financial tracking) while managing competing priorities and meeting deadlines under pressure.
  • I perform a variety of administrative tasks with occasional guidance and manage multiple priorities.
  • I have basic administrative experience with limited responsibility for prioritization or deadlines.
  • I have little to no experience in administrative or office support functions.
  
  04
  
  Which statement best describes your communication skills?
  • I communicate clearly and professionally with diverse audiences, including leadership, partners, and the public, and tailor messaging effectively.
  • I communicate effectively in most professional settings with minimal guidance.
  • I have basic communication skills and limited experience with diverse audiences.
  • I have little to no experience with professional communication in a workplace setting.
  
  05
  
  Which statement best describes your customer service experience?
  • I consistently provide high-quality, responsive, and solution-focused service that builds trust and meets or exceeds customer expectations.
  • I provide professional and responsive service to meet customer needs.
  • I have limited experience providing customer service.
  • I have little to no experience in a customer service role.
  
  06
  
  Please briefly describe your customer service experience. If you do not have this experience, please note 'N/A'.
  07
  
  Which statement best describes your ability to manage workload and deadlines?
  • I consistently manage multiple priorities, meet tight deadlines, and maintain high attention to detail in fast-paced environments.
  • I manage tasks and deadlines effectively with occasional support.
  • I have limited experience managing multiple priorities.
  • I have difficulty managing deadlines or have little experience in this area.
  
  08
  
  Which statement best describes your experience with communication and documentation?
  • I regularly interpret information and produce clear, concise, and accurate documentation for a variety of audiences.
  • I communicate information clearly and produce basic documentation with minimal errors.
  • I have limited experience with documentation or written communication.
  • I have little to no experience creating professional documentation.
  
  09
  
  Which statement best describes your experience handling confidential information?
  • I routinely handle sensitive information and consistently apply sound judgment, privacy policies, and regulations to safeguard confidentiality.
  • I handle confidential information appropriately with general understanding of policies.
  • I have limited experience working with confidential information.
  • I have little to no experience handling confidential or sensitive materials.
  
  10
  
  Please briefly describe your experience handling confidential information. If you do not have this experience, please note 'N/A'.
  11
  
  Which one of the following best describes your highest level of Microsoft Teams? (NOTE: To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level. To qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels. To qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)
  • I do not have enough skills to meet the definition of the Basic level below
  • BASIC: Can create and join meetings, send and receive messages, and use basic features of the Teams interface.
  • INTERMEDIATE: Can create and manage teams, use advanced features of the Teams interface, and collaborate with others on projects.
  • ADVANCED: Can customize the Teams interface, develop add-ins for Teams, and manage the security of Teams.
  • EXPERT: Able to use and train others in all MS Teams functions
  
  12
  
  Which one of the following best describes your highest level of Microsoft Outlook skills? (NOTE: To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level. To qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels. To qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)
  • I do not have enough skills to meet the definition of the basic level below
  • BASIC: Compose email messages; send and respond to messages; organize email into folders; create contact information; schedule appointments; schedule meetings, manage tasks and notes
  • INTERMEDIATE: Set calendar options; sort, find and filter messages; create distribution lists; share and delegate folder access; customize toolbar, menu bar, quick access tool bar and the To-Do bar; customize message options; assign, reply and track tasks; create public folders and send and post information
  • ADVANCED: Personalize with stationary and themes; create signatures; configure email security settings; group items and create search folders; apply conditional formatting; manage data files; create mail merge using contacts; archive messages
  • EXPERT: Able to use and train others in all Outlook functions listed above
  
  13
  
  Which one of the following best describes your highest level of Microsoft Word? (NOTE: To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level. To qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels. To qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)
  • I do not have enough skills to meet the definition of the basic level below
  • BASIC: Create, save, preview and print a basic document; edit selected text; change font appearance; highlight text; format paragraphs with tabs, borders, shading and styles; page setup, use auto correct
  • INTERMEDIATE: Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers and footers; use the word look up (thesaurus, dictionary); customize tables and charts; modify pictures in document; create customized graphic elements; use templates
  • ADVANCED: Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; send document to PowerPoint; merge documents; redaction function; hide text; add digital signature, restrict access and use passwords; create, protect and automate forms
  • EXPERT: Able to use and train others in all Word functions listed above
  
  14
  
  Which one of the following best describes your highest level of Microsoft Excel skills? (NOTE: To qualify for the Intermediate level, you must also be able to perform the functions at the Basic level. To qualify for the Advanced level, you must also be able to perform the functions at Basic and Intermediate levels. To qualify for the Expert level, you must also be able to perform the functions at the Basic, Intermediate, and Advanced levels.)
  • I do not have enough skills to meet the definition of the basic level below
  • BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks
  • INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet
  • ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios
  • EXPERT: Able to use and train others in all Excel functions listed above and uses advanced formulas, functions and arrays; uses information, date and time functions; uses advanced editing and formatting; advanced chart formatting; runs solver models and reports; embed and link information; set up customization including automation
  
  15
  
  How did you learn of this employment opportunity?
  • Indeed
  • LinkedIn
  • Direct Email Notification
  • WSDOT social media (Twitter, Facebook, YouTube, etc)
  • Career Fair
  • Monster
  • WorkSource
  • "NOW HIRING" banner/sign
  • Radio advertisement
  • WSDOT Employment Site
  • Careers.wa.gov
  • governmentjobs.com
  • Other (specify below)
  
  16
  
  If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
  Required Question

• About the company

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