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Job Description
- Req#: DF5FD8662E
Employer Industry: Fiscal Agent Services
Why consider this job opportunity:
- 16 paid holidays, including your birthday
- Paid Time Off and Paid Sick Time
- Employee Recognition Program and Assistance Program
- Opportunity to make a real impact in the lives of clients
- Medical, Dental & Vision coverage
- 401(k) with company match and voluntary benefits, including Pet Insurance
What to Expect (Job Responsibilities):
- Provide exceptional support to clients via phone, email, and chat
- Assist clients in understanding and navigating financial products and services
- Resolve client issues and concerns efficiently, ensuring satisfaction
- Document client interactions accurately in the system
- Collaborate with internal teams to ensure comprehensive client support
What is Required (Qualifications):
- Must be located in Missouri and able to work remotely
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or client support
- Familiarity with financial services or a relevant industry
How to Stand Out (Preferred Qualifications):
- Experience with customer relationship management (CRM) tools
- Strong organizational skills and capacity to manage multiple tasks
- Strong knowledge of Excel and computer systems
#FiscalAgentServices #ClientSupport #RemoteWork #CareerOpportunity #EmployeeBenefits
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