• Job Description

  Req#: req16172

  Admission Counselor II
  Posting Number	req16172
  Department	Admissions & New Student Enrol
  Department Website Link	https://www.arizona.edu/admissions
  Location	Main Campus
  Address	Tucson, AZ USA
  Position Highlights	The Admissions Counselor - Outreach is a member of a dynamic team that provides information to incoming students and supervises the Admissions Information Call Center for the Office of Undergraduate Admissions from the Main Campus in Tucson, AZ. The position supports the Admissions Customer Relations team as part of the broader Events & Customer Relations team. As part of the Events & Customer Relations team, this role also supports recruitment and outreach assignments such as presentations, event support, customer service, and daily campus visitor support. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here .
  Duties & Responsibilities	Actively and independently leads engagement and counseling with prospective students, counselors, parents and other constituents regarding the admission process, procedures and related academic information. Serves as a resource specialist for communication of complex and sensitive information with respect to application process, scholarship/financial aid information, and admission to the University of Arizona. Supports Customer Relations by assisting incoming students and families in a variety of modalities including but not limited to incoming calls, front desk support, responding to messaging from the Admissions email and sms inboxes, and any other customer relations tasks. Supervises student employees hired to assist with recruitment of incoming students via the Admissions Information Call Center and organizes office duties and processes specific to different roles assigned to the student employee teams. Participates in recruitment functions and programs as a representative of the Office of Undergraduate Admissions with assignments like 1:1 Admissions counseling appointments, communication and event follow ups, recruitment outreach and other job functions that align with strategic recruitment goals. Assists with Admissions presentations during events, tours, and other recruitment activities on and off campus, as well as virtually to enhance the visitor experience for incoming students and families. Assists the supervisor with key reporting on a consistent basis and regularly reports progress, analyzes goals, and adjusts strategies as necessary in collaboration with their supervisor. Utilizes prospect management systems and reporting information to create and implement email and phone outreach in order to recruit and reach out to prospective students. Builds and maintains cooperative working relationships and regular communication with campus academic and student service representatives, departments, and offices on campus.
  Minimum Qualifications	Bachelor's degree or equivalent advanced learning attained through professional level experience required. Minimum of 3 years of relevant work experience is required.
  Preferred Qualifications
  FLSA	Exempt
  Full Time/Part Time	Full Time
  Number of Hours Worked per Week	40
  Job FTE	1.0
  Work Calendar	Fiscal
  Job Category	Student Services
  Benefits Eligible	Yes - Full Benefits
  Rate of Pay	$43,000
  Compensation Type	salary at 1.0 full-time equivalency (FTE)
  Grade	5
  Career Stream and Level	PC2
  Job Family	Recruitment & Admissions
  Job Function	Student Services
  Type of criminal background check required:	Fingerprint criminal background check (security sensitive due to title or department)
  Number of Vacancies	1
  Target Hire Date	7/5/2023
  Expected End Date
  Contact Information for Candidates	Jessica Salata, 520-621-54098, jessicadelfs@arizona.edu
  Open Date	5/24/2023
  Open Until Filled	Yes
  Documents Needed to Apply	Resume and Cover Letter
  Special Instructions to Applicant
  Diversity Statement	At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

• About the company

  95194 The University of Arizona is a public land-grant research university in Tucson, Arizona.

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