• Job Description

  Req#: 6195896002

  About Restaurant Brands International:

  Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and over 28,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI working towards its goal of improving sustainable outcomes related to its food, the planet, and people and communities.

  Job Overview:
  Franchise Contract Management is a crucial team within the Global Business Services (GBS) organization,
  responsible for ensuring the timely delivery of all documentation required for franchisee transactions to relevant
  franchisee parties. This requires working closely with assigned franchisees, buyers, and sellers on a transactional
  basis through checking the admissibility of documents with the company legal team and troubleshooting process
  breakdowns with GBS. Streamlines and improves processes as they find patterns in problems. Allocates work as a
  team leader; may check on completion/quality.
  The Analyst, Franchise Contract Management, reports to the Manager, Franchise Contract Management. In
  addition, the position works with other functions within the organization including Global Business Services, IT,
  Finance, Accounting, Development, and others.

  
  Why this role is important:
  At RBI we are a growth company with ambitious goals. We know that we can only make our dream a reality by
  having the right talent on our side. The Analyst, Franchise Contract Management will drive operational and
  contractual excellence across our Global Business Services organization and enable our three iconic brands to
  expand their global footprints.
  In this role, Franchise Contract Management Analyst role, you will be a critical part in driving the day-to-day
  operations within Order to Cash (O2C) and supporting our outsourced partners to achieve critical KPIs. You have
  strong relationship building, communication, influencing skills, and will be working closely with the outsourcing
  partner and Vendor partners in resolving escalated issues and complex disputes. You are detail oriented, and
  process driven with the ability to identify process gaps and areas for improvement. This position provides the
  opportunity to gain broad experience in financial reporting and operations.

  Responsibilities
  • Responsible for on time delivery and accuracy of all documentation
  • Responsible for checking on the admissibility of documents with the company legal team
  • Responsible for troubleshooting process breakdowns with GBS and key stakeholders, including finance,
  development, legal and IT
  • Driving and participating in process team meetings with key stakeholders for streamlining and improving
  processes as they find patterns in problems
  • Responsible for creating reports and analysis along with managing franchise master data
  • Responsible for obtaining information and documents from franchisees, buyers, sellers and brokers
  • Responsible for streamlining and improving processes as they find patterns in problems
  • Responsible for performing SOX compliance controls to keep the integrity of the processes
  Essential Duties
  • Works with franchisees and related parties to gather all required documentation for transactions
  • Checks admissibility of documents with legal team
  • Troubleshoots process breakdowns with GBS and key stakeholders
  • Continuous understanding of franchise agreements, FDD’s, buyer and seller packages, franchisee
  requirements, and GBS franchisee processes
  • Coordination of Net Restaurant Growth & Store status reporting to senior leadership

  Qualifications:
  • Bachelor's degree in business or related field
  • Previous experience in working with and releasing franchise contracts is preferred
  • Knowledge of franchise agreements, requirements, and franchisee processes is preferred
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Knowledge of programming languages like SQL, Oracle, and Python is an asset
  • Excellent communication skills (both written and verbal)
  • Proven record in identifying process issues and scoping possible solutions
  • Highly motivated and capable of bringing innovation, efficiency, and excellence to work every day
  • Maintains a high level of integrity, professionalism, and strong attention to detail with the
  ability to assume greater responsibility as needed
  • Skilled in negotiation process and transactions; skilled in using analytical software
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the
  audience, whether orally or in writing.
  • Highly organized and demonstrates ability to work effectively in multi-tasking environment with high
  volume workload and tight deadlines

  Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

• About the company

  Restaurant Brands International Inc. is a Canadian-American multinational fast food holding company.

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