• Job Description

  Req#: ccf7b819cfc9

  Position: Assistant Director Study Abroad & Away

  Organization: CIS Abroad

  Location: Jacksonville University - Jacksonville, FL

  Number of Weekly Hours: Full-Time (exempt), 40 hours/week

  Anticipated Start Date : May 15, 2023
  
  

  ABOUT US: Who is CIS Abroad, and why do you want to work with us?

  At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We’re a nationally recognized organization that offers transformative study, intern, short-term, and custom programs across the globe. Our shared values--Passion, Fun, Cultural Curiosity, Trust, Change & Growth--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives. We are innovative and fast-moving, and have a fantastic home office (complete with friendly office dogs!) located in a renovated mill building in Easthampton MA. We are proud members of The Forum on Education Abroad, NAFSA, and Diversity Abroad.

  JOB DESCRIPTION

  This is a full-time position within CIS Abroad’s Consulting Services Team. Consulting Services at CIS Abroad is dedicated to assisting US universities and providers in the development, management, and oversight of their education abroad initiatives, including offering interim and embedded staffing solutions. Based on campus at Jacksonville University (JU), responsibilities include faculty-led program management, advising students interested in study abroad/away programs, and overseeing all students and faculty groups while they are abroad. On campus, the Assistant Director will report to the Provost within Academic Affairs. At CIS Abroad, this position reports to the Assistant Vice President of Consulting Services. This is currently a one-person office.

  SPECIFIC DUTIES

  Faculty Led Coordination (FLP) and Support: 50%

  • Advise faculty on faculty-led process (Forms, Proposal/Approval process, Vendor connection)
  • Gather all FLP proposals materials and provide to the Experiential Learning (EL) Committee
  • Create marketing materials for all JU approved FLPs
  • Create and update program budgets for each FLP
  • Approve and track all program related expenses and ensure they are coded correctly and submitted for payment

  Study Abroad/Away Advising: 20%

  • Student advising from lead to alumni, on all JU program opportunities (Providers, FLP, Exchange)
  • Lead management via phone, email and social media
  • Campus outreach and marketing
  • Other projects as necessary

  Office Administrative Duties: 20%

  • Supervise any part-time office staff, student workers or study abroad/away alumni ambassadors
  • Serve on the EL Committee on behalf of Study Abroad/Away and provide feedback based on best practices
  • Oversee office budget for Study Abroad & Away
  • Work with other campus departments and groups to support international initiatives outside of study abroad (Executive MBA programs, Global Teaching and Learning, etc.)
  • Register all program participants for insurance and travel assistance through International SOS
  • Update and create office specific SOPs, as needed.

  Marketing & Outreach: 10%

  • Plan & host on-campus events such as the Fall study abroad/away fair, International Education Week, etc.
  • Coordinate class visits, tabling opportunities and attend campus events throughout the year
  • Oversee on-campus promotion such as print material creation, electronic board ads, etc.
  • Update and maintain study abroad/away website listings on JU website and through CRM (ViaTRM)
  • Manage study abroad/away social media account(s)

  SUCCESS TARGETS

  • Determine the NPS of JU students through evaluations and analyze by term
  • Increase enrollment on programs to pre-pandemic levels
  • Identify areas of opportunities for CIS Abroad programming in the JU portfolio
    
    

  REQUIRED QUALIFICATIONS & SKILLS

  • Bachelor’s degree and minimum of three years of professional experience in International Education
  • Previous international experience and demonstrated passion for international education
  • Strong program budget management skills
  • Proven customer service skills
  • Ability to successfully work independently
  • Exceptional verbal, presentation, and written communication skills
  • Efficient project manager and ability to update or create office related policies.
  • Rockin’ sense of humor
  • Functional knowledge of Microsoft Suite, Teams, Google Suite, and CRMs.
    
    

  PREFERRED QUALIFICATIONS

  • Experience working within a university system, specifically with faculty led programming and student advising
  • Experience with risk mitigation and vetting programs and understanding of best practices related to health and safety for study abroad programming.
  • Experience with ViaTRM.
  • A strong understanding of diversity, equity, inclusion, and social justice

  COMPENSATION AND BENEFITS

  • Annual salary of $50,000-$55,000
  • Participation in our company-sponsored health insurance plan; 70% coverage for individuals and 63% coverage for families, including full reproductive and gender-affirming care
  • Medical and dependent care flex-spending account offered
  • Parental leave - 8 paid weeks of time off for newborn/newly adopted children
  • Company-matched 401(k) retirement plan
  • Travel Agent Certification through IATAN: Provides discounts for travel, including accommodations and excursions, for company and personal use
  • Meals, accommodations, and rental car while traveling on business
  • Earn and keep frequent flyer miles, hotel, and car rental points
  • Wellness bonus - $200 per year to spend on massage, gym membership, skiing, etc.
  • Paid vacation time which increases with your tenure
  • Paid sick time: 1 hour earned per 30 hours worked
  • Paid holidays: 13+ CIS Abroad holidays - including the week between Christmas and New Year’s
  • Company-provided laptop, and corporate credit card
  • Flexible work culture
  • Extensive training and professional development, including overseas opportunities

  COMPANY & TEAM CULTURE: Who are we looking for?

  First of all, we are looking for someone who shares our passion for learning about different cultures through study abroad. We balance a hard working nature with a healthy dose of fun. The organization moves fast, and we are looking for someone who is adaptable, eager to learn, and brave enough to dive right in. Because our students and partners are located across the US and the world, we need someone willing to roll with the challenge of working with people in multiple time zones. Our team structure favors people interested in teamwork and a people-centered approach to advising, but also demands someone who will be able to work independently on projects. Sound like you?
  
  

  SOUNDS GREAT! How do I apply?

  • Submit your application and answer a few questions via the 'Apply to Position' button above
  • If you are unable to complete our online application due to a disability, contact our Assistant VP of People & Culture to ask for an accommodation
  • Qualified candidates will be contacted for an interview
  • No phone calls, please

  
  
  

  CIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. By submitting your application materials to us you are also providing explicit consent for our People & Culture department to process that data within reasonable limitations under the scope of consideration for your employment. For details on how we handle sensitive data please view our Privacy Policy: https://www.cisabroad.com/privacy-policy/

• About the company

  CIS Abroad provides affordable study abroad programs and international internships in Europe, Australia, New Zealand, Latin America, Asia and Africa.

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