• Job Description

  Req#: REF39565Z

  Job Description

  The Associate Client Solutions Architect is a client facing operations account manager role. In close collaboration with our Analytics and Commercial teams as well as other operations teams, you will drive the design of our client offering to ensure it is delighting clients while maintaining the NielsenIQ offer in the market place in a sustainable manner.

  This is a great opportunity for anyone who aspires a career in business insights and with an interest in leading technologies like artificial intelligence and big data management. Your end-to- end focus will ensure a full understanding of the process that will benefit you for the rest of your career.

  Responsibilities:

  ●Representative for/of the client and the NielsenIQ client teams within Operations

  ●Ensure direct communication with the client

  ●Converting client needs into internal work orders

  ●Responsible for the efficient layout of the databases, including the submission of proactive suggestions to the client to simplify the databases and to speed up the processes

  ●Primary internal point of contact for commercial and operations teams

  ●Responsible for quality assurance in front of the client

  ●Coordination of technical specifications directly with the client

  The ideal candidate :

  ●Bachelor Degree in a related field

  ●2+ years of relevant industry experience

  ●Bilingual communication skills (English/French) an asset

  ●Strong business acumen, and ability to build strong client relationships

  ●Experience with translating client requirements into a technical specification

  ● Strong negotiation, influencing and project management skills

  ●Excellent relationship management skills to liaise with all levels (commercial teams, clients and the operations team )

  ●Agile & high commitment to the business results while having strong execution excellence

  ●Excellent communication skills both written and verbal

  ●Strong understanding of the FMCG business and the technology behind solutions

  Additional Information

  Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

  About NIQ

  NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

  For more information, visit NIQ.com

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  Our commitment to Diversity, Equity, and Inclusion

  NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

• About the company

  NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

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