NHS
Band 8a Advanced Clinical Practitioner Single Point of Access
This job is now closed
Job Description
- Req#: C9820-26-0198?language=en&page=649&sort=publicationDateDesc
- Work alongside WMAS and other system partners to deliver joined-up care
- Be part of a dynamic, forward-thinking multidisciplinary team
- Help develop a newly launched, high-impact service
- Build new skills in triage, navigation, and integrated working
- Access to full training and ongoing CPD tailored to your role
- Opportunities for career progression as the service expands
- A supportive, inclusive, and flexible working environment
- Make a real difference to patient outcomes and experience
- Help reduce pressure on emergency services by ensuring safe, timely care pathways
- Registered Nurse Level 1/ AHP, NMC or HCPC registered
- Master's in advanced practice qualification (MSc)
- Non-medical prescriber qualification (V300)
- Leadership course
- Mentor/Teaching qualification ENB 998 or equivalent
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
- Relevant up to date clinical experience
- Experience in advanced Health Assessment of patients with undiagnosed undifferentiated illness
- Evidence of leading service development. Participation/experience of mentoring colleagues and Students
- Evidence of supporting others in a clinical environment
- Excellent decision-making ability & critical thinking
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
- Influencing & negotiating skills
- Excellent interpersonal and leadership skills
- Knowledge & use of governance & risk assessment to improve quality & Service development
- Registered Nurse Level 1/ AHP, NMC or HCPC registered
- Master's in advanced practice qualification (MSc)
- Non-medical prescriber qualification (V300)
- Leadership course
- Mentor/Teaching qualification ENB 998 or equivalent
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
- Relevant up to date clinical experience
- Experience in advanced Health Assessment of patients with undiagnosed undifferentiated illness
- Evidence of leading service development. Participation/experience of mentoring colleagues and Students
- Evidence of supporting others in a clinical environment
- Excellent decision-making ability & critical thinking
- Proven listening skills with the ability to manage complex situations & appropriately deliver sensitive & different outcomes
- Influencing & negotiating skills
- Excellent interpersonal and leadership skills
- Knowledge & use of governance & risk assessment to improve quality & Service development
Job summary
An exciting opportunity has arisen to be part of a brand-new Single Point of Access(SPA) service designed to transform how we deliver care and support to our patientsacross urgent care and community services. This is your chance to shape apioneering, person-centred service right from the start!
The SPA will act as the central hub for coordinating clinical referrals, triaging urgentneeds, providing advice and directing patients to the right services at the right time.
Whether you're answering a call, reviewing referrals, or coordinating rapid support,you will play a key role in ensuring patients and professionals receive timely,efficient, and compassionate responses.
Why Join Us?
Main duties of the job
We're looking for motivated, compassionate, and solution-focused individuals withexcellent communication skills and a passion for integrated care. You'll thrive in afast-paced environment and be confident in handling referrals, liaising with clinicalteams, and putting patients at the centre of everything you do.
Whether you're from a nursing, allied health, ambulance, or administrativebackground - if you're ready to be part of a service that will make a real differenceand excited about innovation and collaborative care, we'd love to hear from you.
Apply now and help us build something incredible. Join us at the forefront of NHS transformation.
About us
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Details
Date posted
10 March 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£55,690 to £62,682 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
820-7747565-COM
Job locations
Care Co-ordination Centre, Priestley Wharf 2
Holt Street
Birmingham
B7 4BN
Job descriptionJob description
Job responsibilities
Please refer to the job description for a detailed outline of the main duties.
1. Work in accordance with professional code of conduct.
2. Provide clinical triage, leadership and expertise.
3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing expert advanced clinical assessmentfor patients referred with undiagnosed and undifferentiated needs through a range of consultation mediums.
4. To initiate investigations, interpret diagnostic results and determine differential diagnosis and manage and evaluate care where appropriate/necessary.
5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.
6. Lead the service in achieving its quality targets to sustain high standards of patient care and service delivery.
7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.
8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.
9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.
10. Empower professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.
Please see Job Description for more.
For interested candidates, there is an offer to visit the Single Point of Access at Priestley Wharf to see the Single Point of Access in practice.
If you wish to undertake a visit, please contact Michelle Price on 07874 890555 and this can be arranged.
The role will offer an exciting opportunity to work with system partners all striving to work collaboratively together for the benefit of its citizens and how and where they receive high quality care.
Job responsibilities
Please refer to the job description for a detailed outline of the main duties.
1. Work in accordance with professional code of conduct.
2. Provide clinical triage, leadership and expertise.
3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing expert advanced clinical assessmentfor patients referred with undiagnosed and undifferentiated needs through a range of consultation mediums.
4. To initiate investigations, interpret diagnostic results and determine differential diagnosis and manage and evaluate care where appropriate/necessary.
5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.
6. Lead the service in achieving its quality targets to sustain high standards of patient care and service delivery.
7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.
8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.
9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.
10. Empower professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.
Please see Job Description for more.
For interested candidates, there is an offer to visit the Single Point of Access at Priestley Wharf to see the Single Point of Access in practice.
If you wish to undertake a visit, please contact Michelle Price on 07874 890555 and this can be arranged.
The role will offer an exciting opportunity to work with system partners all striving to work collaboratively together for the benefit of its citizens and how and where they receive high quality care.
Person SpecificationPerson Specification
Essential
Essential
Experience
Essential
Skills/knowledge
Essential
Essential
Essential
Experience
Essential
Skills/knowledge
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
Care Co-ordination Centre, Priestley Wharf 2
Holt Street
Birmingham
B7 4BN
Employer's website
Employer details
Employer name
Birmingham Community Healthcare NHS FT
Address
Care Co-ordination Centre, Priestley Wharf 2
Holt Street
Birmingham
B7 4BN
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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