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Job Description
- Req#: 98b621e1-8d17-4cd0-8322-d53ffd92da7c
Employer Industry: Consumer Packaged Goods (CPG)
Why consider this job opportunity:
- Opportunity for career advancement and growth within a rapidly expanding company
- Supportive environment that promotes autonomy and accountability
- Work with a team that thrives on performance and clear goals
- Chance to shape the future of natural performance products
- Engage in a metrics-driven role with clear visibility into performance outcomes
What to Expect (Job Responsibilities):
- Manage daily performance and execution of the call center sales team
- Coach, train, and develop representatives through live call monitoring and recorded call reviews
- Build performance plans and hold representatives accountable to activity and conversion targets
- Own KPI tracking, reporting accuracy, and CRM data integrity
- Drive revenue growth and improve call center processes for enhanced efficiency and performance
What is Required (Qualifications):
- Minimum 5 years of call center management experience
- B2B call center leadership experience
- Proven experience managing sales teams selling to retailers
- Hands-on experience owning KPIs, reporting accuracy, and CRM data integrity
- Strong working experience with CRM platforms
How to Stand Out (Preferred Qualifications):
- Experience in CPG, retail, or consumer packaged goods environments
- Familiarity with CRM and sales enablement tools
- Experience working in fast-paced, ambiguous, or high-growth settings
- Strong cross-functional collaboration skills
- Outgoing, analytical, and adaptable leadership style
#ConsumerPackagedGoods #SalesManagement #CareerOpportunity #Leadership #GrowthPotentialAbout the company
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