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Call Center Specialist - Remote - Part-Time (16hrs/wk) - Bilingual REQUIRED (Spanish/English) - $21/hr
This job is now closed
Job Description
- Req#: JREQ-014772
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Current pay rate of $21.00 per hour
- Flexible remote work opportunity, available for candidates residing in the United States
- Part-time position with a focus on work-life balance
- Opportunity to work with a global leader in healthcare for diverse populations
- Engaging work environment dedicated to improving health outcomes for underserved communities
- Chance to develop skills in customer service and healthcare processes
What to Expect (Job Responsibilities):
- Provide consistent, high-quality customer service to internal staff and external patients
- Manage calls effectively by taking ownership and enhancing the customer experience
- Schedule appointments and electronically transmit messages to the clinical team
- Address patient inquiries regarding medication refills and other requests
- Maintain confidentiality while demonstrating proficient data entry and insurance billing knowledge
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification plus 1 year of experience
- Experience in a call center or busy phone system
- Strong customer service experience and excellent verbal communication skills
- Proven ability to multitask and utilize problem-solving and critical thinking skills
How to Stand Out (Preferred Qualifications):
- Experience with electronic appointment scheduling
- Familiarity with healthcare-related processes and terminology
- Previous work experience in a healthcare setting
#HealthcareServices #CustomerService #RemoteWork #PartTimeOpportunity #DiversityInHealthcare
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