• Job Description

  Req#: 5316479
  Salary: $37.09 - $46.92 Hourly
  Location : Tacoma, WA
  Job Type: Career Service - Full Time
  Remote Employment: Flexible/Hybrid
  Job Number: 26-00373
  Department: Human Services
  Division: HS-ADR-CM
  Opening Date: 04/27/2026
  Closing Date: 5/10/2026 11:59 PM Pacific
  
  Description
  These positions are eligible for 10% field work specialty pay for hours worked.
  
  Hybrid - A minimum of 2 days per week in office required based on business needs.
  
  Summary
  Why It's a Great Opportunity:
  
  You will be in a lead position on the front line of our efforts, dedicated to connecting older adults and adults with disabilities with services to help them remain safe and independent at home. Here, our assistance has a direct impact on our client's quality of life. The Case Manager Specialist may perform the duties of a Case Manager and is assigned a limited caseload.
  
  Why It's a Great Department:
  
  Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county's community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life-from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive-but thrive.
  Learn more about the Human Services Department
  
  The Aging and Disability Resources (ADR) Division has strong, committed, and passionate leadership. Employees of ADR are mission-driven, talented, and diverse, speaking 28 foreign languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals.
  How to be Successful in the Role:
  
  You will become a subject matter expert in areas of ADR Quality Assurance, case transfer minimum standards, and non-grant medical assistance (NGMA). This position is also a working lead and will carry a reduced caseload.
  
  Your Future in this Role:
  
  Throughout the onboarding process, you will meet with the Managers and Supervisors regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your manager, and other training opportunities throughout your career to ensure your success.
  
  Core Daily Responsibilities:
  
  
  • Provides ongoing training, case consultation and support to ADR staff regarding policies and procedures.
  • Participates in state and agency sponsored conferences and webinars.
  • Serves as an expert providing technical training to ADR staff.
  • Perform field work and visits to clients, facilities, and providers.
  • Provides quality assurance monitoring to ensure accuracy of work and identify future training needs.
  
  This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click
  
  Minimum Qualifications
  
  
  • A Bachelor's degree in social work, gerontology, psychology, counseling and guidance, sociology or related field and
  • Three years or more experience providing direct human services, preferably in the area of providing services to senior citizens is required.
  • Possession of, or the ability to obtain a valid driver's license and meet the travel requirements of position by providing and utilizing personal vehicle.
  
  As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.
  
  Supplemental Information
  
  
  • Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
  • If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
  • If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
  • Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.
  
  This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
  At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
  We are unable to sponsor or take over sponsorship of an employment visa at this time.
  Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
  
  We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
  
  Our benefits:
  
  Vacation (Annual Leave)
  After approximately six months, employees receive six days of vacation leave.
  Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
  
  Vacation Accruals:
  During years 1-3, 12 Days
  During years 4-7, 16 Days
  During years 8-13, 20 Days
  During years 14-18, 23 Days
  During years 19, 24 Days
  During years 20, 25 Days
  During years 21, 26 Days
  During years 22, 27 Days
  During years 23, 28 Days
  During years 24, 29 Days
  During years 25 & thereafter, 30 Days
  
  A maximum of 45 days may be carried from one year into the next.
  Pro-Rated for Part-Time based on % of 1.0 FTE.
  
  Military Leave:
  Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
  
  Holidays:
  Some full-time employees are entitled to eleven paid holidays as follows:
  New Year's Day - January 1
  Martin Luther King, Jr's birthday - Third Monday in January
  President's Day - Third Monday in February
  Memorial Day - Last Monday in May
  Juneteenth - June 19
  Independence Day - July 4
  Labor Day - First Monday in September
  Veteran's Day - November 11
  Thanksgiving Day - Fourth Thursday in November & Friday after
  Christmas Day - December 25
  
  Personal Holidays:
  Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
  
  Furlough:
  Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
  
  Sick Leave:
  Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
  
  Insurance Benefits:
  Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
  
  Retirement and Deferred Compensation:
  Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
  
  Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
  
  Social Security:
  All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
  ORCA Passport Program
  Pierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program.
  Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.
  
  Miscellaneous Benefits:
  Please visit website for more information.
  
  Telework/Remote Options:
  Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
  **All employees are required to be WA State residents after 30 days of employment.

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