• Job Description

  Req#: gv293

  OUR COMPANY

  Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

  Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

  Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and
  Residences is just steps from the Silver Lake Express lift and ski access. You can also easily set off
  hiking, and biking on the trails, and soak in the spectacular views of Bald Eagle Mountain. The Inn
  features just 18 rooms, and the Residences showcases 49 newly renovated rooms, allowing us to offer
  you the ultimate in intimate, personalized service alongside five-star amenities--including European
  king beds, plush robes and slippers, and an acclaimed restaurant consistently attracting rave reviews.
  Named after the Hotel Goldener Hirsch in Salzburg, Austria, the Goldener Hirsch Inn is Deer Valley’s
  premier small luxury hotel. It opened in 1991 by the Countess Harriet Walderdorff, the grand dame who
  changed Europe's sense of "Luxury accommodations" from overt extravagance to a casual, yet
  sophisticated style. The hotel's décor and ambience were influenced by her introductions to the same
  Austrian furniture makers as the original hotel. We love her style, and we know you will, too.
  We create individual experiences for our guests, and focus on exceptional guest service and minute
  attention to detail. This has earned our Deer Valley luxury hotel numerous awards and ensures you feel
  like the VIPs you are--from the moment you arrive, and even beyond your departure.
  Come and enjoy our award-winning restaurant which has earned a wide range of accolades including
  Best of State in 2016, “Extraordinary” from Zagat, and Top Restaurant recognitions from Condé Nast
  Traveler, Salt Lake Magazine, The Park Record and Salt Lake Tribune.
  Relax and refresh by the fire in the AlpenStubé after a day of skiing, hiking, mountain biking, or
  shopping--or retreat to the secluded third floor lounge for delicious steaming hot chocolate and
  decadently warm cookies.
  
  Most recently, the Hirsch was again selected by the World Ski Awards in 2020 as the Best Ski Boutique
  Hotel in the United States. The Goldener Hirsch has been a AAA Four Diamond awardee since 2008.
  We strive to provide you the dedicated service that continues to earn these awards.
  Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special
  anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.
  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked
  fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens
  in the South Pacific. People who know us, choose to return for shared experiences that connect them
  to local cultures and which will be forever embedded in their soul.
  
  Role Summary
  The Catering Events Manager reports directly to the Director of Outlets and is responsible for all social
  events, planning, execution and service of Catering & Event functions at Goldener Hirsch. Working as a
  liaison to clients and hotels to create unique and memorable experiences for our guests.
  
  DUTIES AND RESPONSIBILITIES
  ?-? Create Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, and
  Daily Events Report
  ?-? Actively prospect and solicit, develop, and maintain social catering accounts through
  telephone, personal sales calls, on-site entertainment, entertainment, FAM trips, trade shows,
  etc.
  ?-? Finalize the requirements of catering and group events while maximizing revenue potential
  through up-selling and ensuring effective communication both written (Resumes, BEO, Daily
  Reports) and personal contact with all departments for the success of the event. Prepare for
  and lead weekly BEO and Resume review meetings.
  ?-? Supervise the execution of banquet events and corporate events at Goldener Hirsch. Review
  all function space with the event team. Ensure the satisfaction of the client at the outset of all
  events.
  ?-? Find solutions to the inevitable challenges and glitches that arise while groups are on the
  property and keep the Executive Committee promptly and fully informed of all problems or
  unusual matters so prompt corrective action can be taken where appropriate.
  ?-? Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic
  operational needs of all operating departments.
  ?-? Make timely and impromptu decisions, which balance the client’s needs with the financial,
  safety and staffing goals of the hotel.
  ?-? Identify new markets and business opportunities to increase sales.
  ?-? Exhibit a professional demeanor through appearance and by maintaining a positive attitude
  toward all team members and guests.
  ?-? Implement all sales action plans related to the market areas as outlined in the marketing plan.
  ?-? Participate in sales calls with members of the sales team to acquire new business and/or close
  on business.
  ?-? Present to greet all clients in advance of events, lead per-conference introduction of client to the
  team, check-in with them daily during on-site, and be present to review the final billing and
  conduct post-conference interviews.
  ?-? Develop strong relationships with on property front office team and food & beverage and
  culinary team to ensure working in unity and always striving to achieve the same goals.
  ?-? Assess additional training needs based on data gathered and interaction with the sales team
  from property visits.
  ?-? Develop relationships within the community to strengthen and expand customer base for sales
  opportunities.
  
  QUALIFICATION REQUIREMENTS
  ?-? High School Graduate
  ?-? Proven success in a similar role, prefer 4 years of Catering, Event & Wedding experience in a
  luxury market.
  ?-? Experience in hotels/resorts or event planning is required.
  ?-? Hours will flex based on event execution and site inspection requirements.
  ?-? Weekends are mandatory when events are on the property. Also, when social function site
  inspections will need to be conducted over weekend periods.
  Desirable
  ?-? College Education
  ?-? Local to Park City, UT and therefore, knowledgeable about the area
  ?-? Previous experience with Delphi
  
  SKILLS, ATTITUDES, AND BEHAVIORS
  ?-? Innovative, results-driven with a desire to exceed customer expectations.
  ?-? Exceptional business acumen with attention to detail, forecast accuracy, budget preparation.
  ?-? Focused on revenue generation with differentiating strategies.
  ?-? A leader and active member of the team, handling high profile catering and events. Willing to
  roll-up their sleeves to make things happen.
  ?-? Ability to independently solve problems with several variables. Ability to create, negotiate and
  defend contracts, addendums, and other contractual obligation documents.
  Travel Requirements:
  ?-? Travel domestically to promote collection at trade shows or regional sales missions.
  ?-? Travel to resorts as requested for sites, meetings and travel professional related fams.
  ?-? Travel for internal sales and marketing meetings.
  ?-? Travel to assist with limited on-site coverage as needed.
  
  What Else?
  At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury
  properties and experiences. We are storytellers and story-makers, delivering simple pleasures and
  creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we
  prize simplicity, comfort and beauty. Whatever role we play in Auberge, and wherever we reside and
  work, we all live by the view that our core purpose is to enrich people’s lives.
  If that philosophy resonates with you and you feel that our approach is aligned with your own passions
  and beliefs, then please talk to us about becoming part of our family.

  OUR STORY
  At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.

  Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
  

  Department: Food & Beverage/Alimentos y Bebidas
  This is a management position
  This is a ft-year round/ tiempo completo- todo el año position
  

• About the company

  Hundreds of unforgettable experiences beckon at Auberge Resorts Collection hotels, resorts and residences. Find your next perfect moment at an Auberge Resort.

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