• Job Description

  Req#: 57021

  Req #: 57021

  Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,600 employees in North America.

  We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

  Short Description

  The successful candidate is responsible for identifying customer needs for sales, rental or service, via phone customers.

  
  Our product line includes everything from small hand held tools to large earthmovers from the industry's leading manufacturers. From multi-billion dollar corporate endeavors to weekend homeowner projects, we're ready to help with quality equipment and top-level service. Driven by a passion for personal and professional growth, our careers come fueled for success.

  Responsibilities

  • Answer phones
  • Identify customer needs regarding sales, rental or service
  • Complete reservations
  • Help client identify specifications regarding equipment
  • Coordinate deliveries and pickups
  • Coordinate and follow-up on service calls, past due accounts
  • Run reports on Herc Rentals systems.
  • Must be computer literate, working knowledge of Microsoft Office and Lotus Notes.
  • College degree in business administration, marketing or related field preferred
  • Experience in customer service, sales or operations
  • Knowledge of the rental industry, including knowledge of industrial and construction equipment and tools a plus
  • Effective written and verbal communication skills
  • Good organizational skills

  Compensation Data

  $24.00 - $25.00 per hour plus quarterly bonus

  Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

  Keeping you healthy

  Medical, Dental, and Vision Coverage

  Life and disability insurance

  Flex spending and health savings accounts

  Virtual Health Visits

  24 Hour Nurse Line

  Healthy Pregnancy Program

  Tobacco Cessation Program

  Weight Loss Program

  Building Your Financial Future

  401(k) plan with company match

  Employee Stock Purchase Program

  Life & Work Harmony

  Paid Time Off (Holidays, Vacations, Sick Days)

  Paid parental leave.

  Military leave & support for those in the National Guard and Reserves

  Employee Assistance Program (EAP)

  Adoption Assistance Reimbursement Program

  Tuition Reimbursement Program

  Auto & Home Insurance Discounts

  Protecting You & Your Family

  Company Paid Life Insurance

  Supplemental Life Insurance

  Accidental Death & Dismemberment Insurance

  Company Paid Disability Insurance

  Supplemental Disability Insurance

  Group Legal Plan

  Critical Illness Insurance

  Accident Insurance

  Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

• About the company

  Herc Rentals Inc. (NYSE: HRI) has been a leader in the equipment rental business for more than 50 years. With more than 5,000 employees and 270 company-operated branches primarily in North America, Herc Rentals’ ability to meet its customers’ equipment needs safely, efficiently, and effectively is unrivaled.

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