• Job Description

  Req#: 9c7397b0-c0dc-448e-940d-df45bc9df984
  Claims Analyst [Direct]
  
  Department: Claims
  
  Employment Type: Full Time
  
  Location: USA (New Hampshire / Remote)
  
  Description
  
  Claims Analyst
  
  Location: US (East Coast preferred - Remote)
  Terms: Full-Time
  
  Compre is a fast-growing global specialty reinsurance company serving the Lloyd's, European, and North American insurance markets.
  
  We are seeking a motivated Claims Analyst to join our Direct Claims team in the USA. This role is responsible for handling a portfolio of direct insurance claims across multiple lines and jurisdictions, managing matters from initial coverage review through resolution, negotiation, and litigation where necessary.
  
  The position offers hands-on ownership of complex claims, exposure to coverage analysis and dispute management, and the opportunity to contribute to due diligence activities related to new acquisitions. This is an excellent opportunity for a technically strong claims professional looking to develop within a collaborative and growing global organization.
  
  Key Responsibilities
  • Manage a portfolio of direct insurance claims across multiple lines and territories, from initial review through resolution, settlement, or litigation.
  • Conduct thorough coverage analysis, assess losses and reserves, and negotiate timely settlements with counterparties.
  • Lead the handling of complex and disputed claims, including preparation of coverage position letters and management of external counsel where required.
  • Oversee and audit TPA-administered claims, including authority referrals and performance monitoring.
  • Manage complaint cases in accordance with regulatory guidelines and internal standards.
  • Effectively manage external service providers (legal counsel, adjusters, experts) to ensure quality, cost control, and alignment with company objectives.
  • Support due diligence for new acquisitions by assessing claims-related risks and opportunities.
  • Analyze claims data and trends to identify exposures and improvement opportunities.
  • Build strong working relationships with internal stakeholders and external partners.
  
  Qualifications & Experience
  • 2-3+ years of direct claims handling and coverage experience.
  • Construction Defect and/or Lloyd's experience is preferred
  • Strong technical understanding of policy language, coverage interpretation, and key legal principles.
  • Demonstrated experience handling complex claims and negotiating successful settlements.
  • Ability to work independently, manage workload effectively, and prioritize competing deadlines.
  • Strong analytical, problem-solving, and strategic thinking skills.
  • Bachelor's degree required (or equivalent experience).
  • Proficiency in MS Excel, Word, and claims systems.
  • Customer-focused mindset with the ability to build strong internal and external relationships.
  • Willingness to expand technical expertise and learn additional claim disciplines over time.
  
  Benefits
  • Flex First: A remote-first approach empowering employees to thrive from any location
  • Benefits:
  o Competitive salary and bonus eligibility
  o Medical, dental, vision, EAP, and life insurance
  o 401(k) with company match
  o Remote worker expenses and health & wellbeing programs
  • Personal Development: Ongoing learning and development opportunities
  • Time Off: Generous vacation and holiday entitlement, plus STD & LTD coverage
  • Engagement: Company off-sites and active employee resource groups (Wellbeing, DEI, Comms & Engagement)

• About the company

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