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Client Success Director, Tech and Services
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Job Description
- Req#: AB.463-B2.400
Employer Industry: Digital Marketing Technology
Why Consider this Job Opportunity:
- Salary range of $100,000 - $110,000, with eligibility for additional bonus compensation
- Flexible hybrid working model, allowing for a great home/office work balance
- Comprehensive medical, dental, and vision coverage
- Generous paid family leave policy and paid time off
- Opportunities for professional growth and access to a professional growth stipend
- Inclusive and vibrant company culture with various social events and community engagement opportunities
What to Expect (Job Responsibilities):
- Serve as the main point of contact for aligned Agency clients, developing trusted advisor relationships
- Ensure timely and successful delivery of solutions according to customer needs and objectives
- Communicate progress of initiatives to internal and external stakeholders
- Identify and grow opportunities within the customer base, collaborating with sales teams
- Directly manage a team of Client Success Managers, ensuring clients' goals are exceeded
What is Required (Qualifications):
- B.A. or B.S.; MBA preferred
- 5+ years of experience in enterprise client services, account management, or client-facing technical project management
- Proven record of managing and growing strategic advertiser or agency relationships
- Strong understanding of performance marketing across ecommerce, search, and social
- Demonstrated ability to communicate and influence at all levels, including executive and C-suite
How to Stand Out (Preferred Qualifications):
- Experience with Skai or comparable performance marketing platforms
- Amazon, Google, and/or Meta certifications
- Proven ability to thrive in a fast-paced environment with tight deadlines
#DigitalMarketing #AccountManagement #ClientSuccess #CareerGrowth #InclusiveWorkplace
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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