• Job Description

  Req#: C9455-25-0249?language=en&page=114&sort=publicationDateDesc

  Job summary

  The Camden Crisis Houses are currently based at two locations - Daleham Gardens in NW3 and St Pancras Hospital in NW1

  Both are mixed sex 6 bedded crisis alternatives to admission to hospital based on a recovery model. We support those in crisis and those being stepped down from an inpatient admission to help adjust. We offer a 2 week stay typically. You will be part of an MDT providing comprehensive mental state monitoring, medication support, informal counselling or 1:1 support & group activities. We help with planning goals, need and support through dialogue+ and care plans.

  Successful candidates will be expected to work a 7-day rota, as part of a 24/7 service, covering both sites. This will include night duties and unsocial hours and you must be flexible to working ALL types of shifts - short days, long days and nights, weekends and bank holidays.

  Main duties of the job

  The Clinical Support Worker will be responsible for participating and assisting in the delivery of care for service users in the crisis houses. This includes supporting carers, families and other professionals of those being cared for by the team during their care and stay in the house.

  You will carry out a range of clinical support tasks, including direct patient interactions, risk assessment under supervision from senior staff, and delivering care interventions as identified as part of the service user's care plan.

  You will work as part of the multidisciplinary team to provide excellent, compassionate and sensitive care to people and their social network.

  You will need to be able to write clear clinical progress notes, participate in MDT and handovers, carry out 1:1 meetings, care plans and dialogue + with service users and their social network, support with signposting to other services, escalating risk to seniors and when needed emergency services, confident and able to carry out CPR and Breakaway as well as other mandatory training.

  About us

  North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:

  1. We will provide consistently high-quality care closer to home.

  2. With our partners in North London and each borough we will ensure equity of outcome for all

  3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

  4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

  In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington.

  Details

  Date posted

  03 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £30,039 to £31,088 a year per annum inclusive of HCAS

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  455-NLFT-0117

  Job locations

  Daleham Gardens Crisis House & Rivers Crisis House

  Daleham Gardens/ St Pancras Way

  London

  NW3 5BY

  
  

  Job description

  Job responsibilities

  Please see job description for further details about job description and main responsibilities of role.

  Job description

  Job responsibilities

  Please see job description for further details about job description and main responsibilities of role.

  Person Specification

  Education Qualifications

  Essential

  • Experience in mental health preferably an acute setting within NHS
  • minimum of 5 GCSE A - E including maths and english

  Desirable

  • Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
  • Dialogue + training

  Skills and ability

  Essential

  • Sound verbal and written communication
  • Able to work on own initiative
  • Able to work as part of a team
  • Demonstrate well developed interpersonal skills.
  • Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
  • able to work a full spectrum of shifts - early, late, long day and nights over 24/7 rota

  Experience

  Essential

  • Currently working in a care delivery role in either mental health , acute or community setting
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position
  • Demonstrable adaptability to change
  • To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
  • Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
  • Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users

  Desirable

  • Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis

  Person Specification

  Education Qualifications

  Essential

  • Experience in mental health preferably an acute setting within NHS
  • minimum of 5 GCSE A - E including maths and english

  Desirable

  • Current Level 1 Safeguarding Children and Vulnerable Adults certificates.
  • Dialogue + training

  Skills and ability

  Essential

  • Sound verbal and written communication
  • Able to work on own initiative
  • Able to work as part of a team
  • Demonstrate well developed interpersonal skills.
  • Ability to maintain boundaries and form positive therapeutic relationships with service users and carers.
  • able to work a full spectrum of shifts - early, late, long day and nights over 24/7 rota

  Experience

  Essential

  • Currently working in a care delivery role in either mental health , acute or community setting
  • Previous experience of working in a Health or Social Care setting in a paid or voluntary position
  • Demonstrable adaptability to change
  • To be able to demonstrate awareness of a range of factors that contribute to mental ill health or addiction
  • Demonstrate awareness of the Mental Health Act and its implications/ Demonstrate awareness of Health and Social Care or Substance Abuse legislation relevant to role
  • Evidence of practical experience in delivering or participating in a range of recreational and social activities suited to the needs of a range of service users

  Desirable

  • Demonstrate skills in undertaking a range of physically observation ie BP, Pulse, respiration rate, urinalysis

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North London NHS Foundation Trust

  Address

  Daleham Gardens Crisis House & Rivers Crisis House

  Daleham Gardens/ St Pancras Way

  London

  NW3 5BY

  
  

  Employer's website

  https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North London NHS Foundation Trust

  Address

  Daleham Gardens Crisis House & Rivers Crisis House

  Daleham Gardens/ St Pancras Way

  London

  NW3 5BY

  
  

  Employer's website

  https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice