• Job Description

  Req#: JOB#3894

  Job Description

  The Commercial Sales Support Representative is an essential member of the Refined Products team working closely with customers, management, and the Refined Products Commercial and Operations team to ensure sales volume, margin, and customer satisfaction are achieved. The Support Rep will be responsible for maintaining and growing NGL’s fuel businesses across various regions. The role requires the ability to prospect potential customers, manage a multitude of customers and carriers while developing positive relationships, pricing, scheduling, and commercial operations.

  General Duties and Responsibilities

  • Track costs, quotes, BOLs, freight rates, etc., and coordinate necessary information with the operations team

  • Provide daily pricing information to customers and prospects. Weigh all arbitrage opportunities for highest margins

  • Discover, research, and contact leads and prospects to convert them into customers. Cold calling, cold emailing, visiting prospects, etc.

  • Develop close relationships with customers to build a pipeline of consistent monthly sales of fuel in the millions of gallons per month range

  • Resolve customer invoice and pricing disputes

  • Primary liaison for customers on credit compliance and account management

  • Interact daily with existing Refined Products teams on managing product supply and fulfillment

  • Responsible for assisting in the strategic direction and implementation of growing NGL’s commercial fuel business. Work with management and other team members to grow customer base, volume, and margin targets, transportation/supply growth, and forecast a yearly budget

  • Research and understand regional market dynamics including supply, demand, pipelines, refiners, competitors, etc.

  • Provide back-up and assist the account managers if they are unavailable or on vacation

  Position Qualifications:

  Knowledge, Skills and Abilities

  • Demonstrated strength in relationship building, problem solving, and conflict management

  • Ability to deliver value proposition to multiple levels of customer profiles

  • Ability to manage sales and contract details to ensure timely and proper accounting

  • Interest in developing into a more sophisticated sales role in the future

  Experience/Education:

  • Bachelor’s degree in Business, Analytics, Marketing, or Operations preferred

  • HS diploma/GED is required

  
  Competencies:

  • Self-starter with proven track record of delivering on results and bottom-line profitability

  • Ability to think strategically to formulate a vision for growing the commercial division

  • Excellent multi-tasking skills, being detail oriented, and high organized are required to be successful in this position

  • Strong communication and interpersonal skills

  • Strong quantitative and analytical skills

  • Strong problem solving and conceptual thinking capabilities

  • Ability to work in a fast-paced entrepreneurial environment

  • Ability to handle multiple concurrent projects

  Travel:

  • Up to 10% travel is required. Requires the ability to travel to prospective customers, current customer locations, corporate offices and for conferences. May require more travel in the beginning for training purposes

  Physical Requirements:
  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is generally sedentary but may require physical effort associated with travel to the facilities. This may include standing, walking, and lifting to carry out everyday activities

  Working Environment:
  Remote, preferably living in the Central/Eastern Time Zone

  This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

• About the company

  We are a publicly traded Master Limited Partnership listed under the ticker symbol NGL on the New York Stock Exchange.

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