• Job Description

  Req#: 26-05798
  
  Duration: 6 Months- Potential to Extend
  Hybrid/ 4 days in Provo office
  
  Job Description
  • Reporting to the Director, HR Business Partners – Revenue, the Employee Relations/HR Generalist will serve to intake and triage employee relations issue including performance management, employment policies, compliance, workplace issues and investigations and positive employee engagement. The HR Generalist directs cases from medium to high risk to the appropriate teams to investigate cases on a variety of ER topics including but not limited to company Human Resources policies, attendance including leaves of absence, performance, and conflict resolution and would manage lower risk cases as needed.
  Primary Responsibilities:
  • Triage investigation claims and respond to employee and consumer complaints, including supporting the completion of appropriate documentation and investigative report
  • Prepare reporting and analyze data trends across the Client TBP teams
  • Participate in projects that are identified by the HR department and/or business.
  • Review and approve Success Factors disciplinary actions, terminations, leave requests and other system transaction
  Required Skills, Experience & Education:
  • The ability to work both independently and in a team environment
  • The ability to handle multiple deadline- driven responsibilities in a dynamic fast paced environment
  • The ability to maintain a high level of attention to detail
  • The ability to present data in a clear and concise manner
  • The ability to maintain the privacy and confidentiality of information viewed
  • Use sound judgment to mitigate risk and weight the importance and validity of information to form fact-based opinions and solve problems
  • Multi-task with ease as the HR/ER Generalist manages multiple channels of communication simultaneously while prioritizing the most urgent needs.
  • Provide world-class customer care; convey caring, empathy, patience and listening skills.
  • Escalate as appropriate within team leadership structure and processes
  • Cultivate and maintain positive relationships with key stakeholders
  • Demonstrate skill in using HRIS and MS Office tools to process, analyze and present data and information to various audiences
  Preferred Skills, Experience & Education:
  • A bachelor's degree, with a preference for Human Resource, Business, Organizational Behavior, Industrial Psychology, or similar program. Will consider pertinent experience in lieu of degree.
  • Some work experience in Employee Relations is preferred
  • Some familiarity with employment law including but not limited to ADA, Leaves of absences, Title IX, etc.
  • Experience working in a fast-paced environment preferred
  WORKING CONDITIONS:
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
  SAFETY:
  • Client enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
  About US Tech Solutions:
  US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
  
  US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  
  
  
  
  

• About the company

  Our Talent Your Results - This is the premise behind US Tech Solutions. Our flexible engagement model offers right-fit talent on-demand - when, where and how you need it, so you can achieve your business objectives. We offer contingent, contract-to-hire or direct staffing services. At USTECH, we understand how critical talent is to every organization, as well as how the world of work and the workplace is changing. We offer the most effective means to help you acquire, manage and optimize talent. USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering.

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