• Job Description

  Req#: 5083

  Description

  Granite Background & History

  Granite is one of the premier communications services’ providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,300 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

  • • Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts for the past 14 consecutive years
    • Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost
    • Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few
    • We have been consistently rated a “Fastest Growing Company” by Inc. Magazine.
    • Granite was named to Forbes List of America's Best Employers 2022
    • Granite was recently named One of Forbes Best Employers for Diversity

  If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

  EOE/M/F/Vets/Disabled

  General Summary of Position:

  Cost Assurance Team has an opening for a Cost Audit Analyst to be responsible for reviewing invoiced charges and working with our vendors and internal departments in resolving billing issues, auditing carrier invoices, and submitting disputes to resolve billing issues.

  Duties and Responsibilities:

  • Reconcile Granite’s cost and revenue records to ensure Granite is charging customers for all ordered services.
  • Review Granite’s Non-Recurring costs (Construction, Early Termination Fees) and take applicable action on missed revenue or incorrect cost.
  • Perform ADHOC audits on high priority initiatives.
  • Compile the team’s weekly dispute population and ensure the disputes are delivered to the appropriate party.
  • Submit timely, well documented disputes to vendors for erroneous billing via the standardized dispute process.
  • Monitor and reject any incomplete billing disputes that would quickly be denied by the vendors.
  • Collaborate internally with teams at Granite to resolve billing issues on the carrier side.
  • Resolve inquiries from internal teams on assigned Email day.
  • Submit carrier disputes initiated by other teams at Granite. Track claims to completion.

  Growth opportunities in the role include:

  • Leadership roles.
  • Building and delivering financial reports for Upper Management.
  • Writing data to company databases to enhance current audits, as well as building new audits.
  • Engage with Upper Management at high visibility meetings that drive company direction.
  • Leading conference calls with other telecommunication providers to resolve outstanding billing issues and maintain relationships.

  Required Qualifications:

  • Proficient in Microsoft Office.
  • Advanced Excel skills.
  • Experienced in understanding audit concepts, and data analysis.
  • Excellent research skills-Proven problem-solving skills.
  • Self-Motivated-Ability to work equally well under supervision and independently.
  • Comfortable in a team setting.

  Preferred Qualifications:

  • Experience with Power Pivot or Power BI.
  • Understand SQL or similar database languages.
  • Proven success and interest in process improvements.
  • Prior experience in the Telecommunications industry.
  • Strong data mining and analytical skills.
  • Negotiation skills.

• About the company

  With one company, one bill, Granite customers see operational savings far beyond the immediate reduction in their telecommunication bills.

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