• Job Description

  Req#: 26-07454
  
  Our Client, a Aesthetics and skincare solutions company, is looking for a Credit Manager for their Nashville, TN/Johnson City, TN/Remote location.
  
  Responsibilities:
  • The Credit Manager is responsible for managing the company credit risk and collections processes to ensure timely payment, healthy cash flow, and minimized bad debt exposure. This role oversees customer credit evaluation, accounts receivable collections, dispute resolution, and related policies, while partnering closely with Sales, Finance, and Customer Service to support business growth.
  • Implementing and reviewing the Company credit and collection policies and procedures
  • Managing and overseeing the collection of outstanding debts from clients and customers
  • Communicating with customers regarding their accounts and any overdue payments
  • Manage the end to end collections process to ensure timely payment of outstanding invoices.
  • Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO).
  • Oversee escalations for past due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed.
  • Resolve billing issues, disputes, and short payments in coordination with internal teams.
  • Resolving customer queries and disputes related to invoices
  • Prepare regular reports for leadership on credit exposure, overdue accounts, and collection
  • Negotiating repayment plans with customers when necessary
  • Ensuring compliance with local, state, and federal laws regarding collections and credit practices
  • Continuously improve credit and collections processes, tools, and controls.
  • Implement best practices and automation to enhance efficiency and scalability.
  • Lead, mentor, and develop credit and collections team
  • Other job duties as assigned
  
  Requirements:
  • Bachelors degree in Finance, Accounting, Business, or a related field (or equivalent experience).
  • [5+] years of experience in credit, collections, or accounts receivable, with at least [2+] years in a supervisory or managerial role.
  • Strong understanding of credit analysis, collections strategies, and AR processes.
  • Proven ability to reduce delinquency and improve cash flow.
  • Excellent communication, negotiation, and conflict resolution skills.
  • High attention to detail and strong analytical skills.
  • Excellent Communication skills
  • Credit risk assessment
  • Collections strategy and execution
  • Financial analysis and reporting
  • Cross functional influence
  • Policy development and governance
  • Customer centric problem solving
  • Leadership and team development
  • BA/BS degree in Finance, Business or equivalent practical experience
  
  Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
  
  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
  

• About the company

  ICONMA is a nationwide consulting firm with corporate headquarters in Troy, MI, providing Professional Staffing and Project Based Services and Solutions for Fortune 1000 clients in a broad range of industries. Core Industries served include: Biotech/Ph...

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