Talentify

Customer Service Representative - Remote


Pay$14.50 - $15.50 / hour
LocationAtlanta/Georgia
Employment typeContract

This job is now closed

  • Job Description

      Req#: JP-003905570
      Join our team of remote Customer Service Reps/Open Enrollment candidates and gain the advantage of working from the comfort of your own home. As part of our team, you'll receive the necessary equipment and training to excel in your role. With opportunities for long-term career growth and a supportive work environment, the employer is committed to your success.

      Job Description:

      - Verify eligibility for coverages and review healthcare options
      - Deliver exceptional customer service
      - Assist with password resets, account creation, and document uploads
      - Engage with customers via phone and online chat
      - Help customers manage their accounts effectively

      Qualifications:

      - Must have a computer with a camera for the first 3 weeks of training (equipment provided after)
      - Minimum of 1 year customer service experience (retail, hospitality, food industry)
      - Comfortable working with multiple screens and handling phone calls
      - Willingness to work a 40-hour week, Monday to Saturday, 8am-7pm EST

      If Interested:

      Please apply through the application!

      Additional Information:

      Please Note: Scammers may pose as the employer. The employer will never contact you via Gmail, Telegram, or WhatsApp, and they will never request money from you.

      The employer is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

      If you require a reasonable accommodation during the application or interview process due to a disability, please contact the employer for other accommodation options. For questions about this position, please reach out to the Recruiter listed at the bottom of the job posting.
  • About the company