• Job Description

  Req#: 103726

  Remote Work: No

  
  

  Overview:

  At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

  
  

  We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

  
  

  Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

  
  

  Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

  
  

  We have an opportunity for YOU. There is a brand new team at our Customer Support department and we are looking for skillful Zebras.

  Flexibility is not only a plain word for us. We work on hybrid model - go to the office 50 % of the month. Part of week from home, part of week from office.

  Our schedule is Monday to Friday, no weekends, no nightshifts! We know what is life-work balance in Zebra Technologies.

  
  Responsibilities:
  

  • B2B Customer Service - you answer routine questions via ticket system
  • If necessary you answer customers calls, but work is mainly e-mail communication
  • Responds to customer concerns by following standard scripts and procedures
  • Solves customers simple problems regarding repaired devices and documents customer concerns

  
  Qualifications:
  

  • High school or equivalent
  • Position is suitable for graduates, senior workers who would like to change career path, parents on parental leave...well, actually anyone!
  • Proficiency in English (B2) and German (B2-C1)
  • Customer service values/orientation and communication skills - you are talkative, teammate and willing to learn new things

  Benefits

  • 5 weeks of vacation, 5 sick days, 4 volunteer days paid off and couple of special Z-Days off for life-work balance
  • Multisport card at a reduced price
  • Meal contribution per working day
  • Monthly contribution 800 CZK/month (almost 10 000 CZK per year) in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Home-office on regular basis is part of Zebra working life
  • Annual bonuses based on financial results
  • Yearly salary increases according to individual performance
  • Employee referral bonus for bringing New Talent to Zebra
  • Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
  • Company gym on the premises, sport activities
  • Life & Pension insurance contribution
  • Dress for your day - Choose attire that fits your personal style and your day
  • New modern and multifunctional workplace at Vlněna Office park in the city center

• About the company

  Zebra Technologies Corporation is an American public company based in Lincolnshire, Illinois, USA, that manufactures and sells marking, tracking and computer printing technologies.

Notice