Ferguson Enterprises
Digital Sales Representative
This job is now closed
Job Description
- Req#: R-134632
Employer Industry: Home Improvement and Supply
Why consider this job opportunity:
- Competitive base salary starting at $21.50
- Eligibility for an annual bonus program
- Excellent benefits package including health, dental, vision, and more
- Fully remote position within the United States
- Opportunity for career advancement through completion of Brand Sales Trainings
- Supportive work environment focused on team collaboration and customer satisfaction
What to Expect (Job Responsibilities):
- Handle inbound call/chat volume, taking 40-50 customer interactions per workday
- Complete all Brand Sales Trainings (BST) each month to maintain eligibility for promotions
- Maintain excellent customer service standards through problem-solving and quality assurance
- Log and retain accurate customer records in Salesforce.com
- Proactively identify and report any issues encountered during daily workflow
What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 1–2 years of prior sales, retail, or customer service experience
- Strong attention to detail and superior interpersonal skills
- Proven ability to use critical thinking tools to resolve customer issues
- Familiarity with Microsoft Excel and ability to type 40+ WPM for phone and 45+ WPM for chat
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the home improvement or related industry
- Knowledge of Salesforce.com or similar CRM systems
- Strong organizational skills and a systematic approach to tasks
#HomeImprovement #CustomerService #RemoteWork #CareerGrowth #SalesOpportunities
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
S distributor of plumbing supplies, PVF, waterworks and fire and fabrication products.
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