• Job Description

  Req#: R0091698
  The Director, Centralized Leasing Sales and Support, leads an organization of multiple centralized sales and support teams charged with the execution of leasing related activity for a portfolio of communities. The Director focuses on employee development and driving operational excellence to meet and exceed financial goals, maximize occupancy, and promote world class customer satisfaction.

  JOB DESCRIPTION

  • Provides leadership to a team of front-line leasing managers through regular communication and coaching sessions focused on their development as people leaders.
  • Formulates a business plan, informed by the broader strategy and portfolio of properties, with a defined set of milestones enabling achievement of stated goals and objectives.
  • Partners effectively with Community and Regional Property Managers including timely reporting and ongoing communication about the performance across the portfolio of communities.
  • Builds accountability routines to ensure operating performance related to lead follow up, application processing, and occupancy related conversion ratios meets or exceeds stated targets.
  • Reviews, analyzes, and interprets market data in partnership with property management teams to implement plans that drive occupancy and revenue growth.
  • Leads or participates in process improvement and technology initiatives by proactively identifying opportunities to enhance business performance.
  • Provides input into operating policies and procedures that promote standardization across the real estate portfolio and assists in developing and implementing training, tools, and systems that ensure the integration of best practices into the operations of the centralized Leasing Center.

  Knowledge, Skills, Abilities:

  • Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents and to create and make presentations to senior leadership and other team members Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents
  • Experience in using the Company’s property management and talent management applications (Yardi, Entrata, Foresight, Workday) is a plus
  • Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete financial records, budgets, and other fiscal reporting information
  • Experience and developed management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer team members
  • Employment history that demonstrates the application of property management, accounting, team supervision, or customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, and complete financial records, documents, and reports
  • College degree in business, finance, marketing, or related field is preferred
  • Industry certifications (e.g., CPM, CAPS, CAM, etc.) also preferred
  • Minimum of three to five years of accounting, property management, or other related experience preferred

  #LI-DNI

  The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

  Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

  Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. Team members may also participate in the 401k plan, once eligible. Regular, full-time team members are offered a range of medical, financial, and other benefits from which to choose.

  For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

  Greystar will consider for employment qualified applicants with arrest and conviction records.

• About the company

  At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse through our wide selection of apartments for rent and find your dream home today.

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