• Job Description

  Req#: ECOMM001045

  Company Introduction: Willoway Nurseries, a progressive, forward thinking company, is hiring! Willoway is on the forefront of the horticulture and nursery industry with technology, marketing, growing techniques and currently practices open book management throughout the company. This means you will be part of the success of the business with a complete understanding of how the business works financially, operationally, and strategically. With 5 locations to serve all segments of the green industry, Willoway is the primary supplier of horticulture products in Ohio and ranks among the top nurseries in the Midwest. We are seeking employees who can positively contribute to the growth of the company with the goal to make this your lifelong career.

  The E-commerce Manager is a full time salary position with opportunity for an earned bonus program. Benefits include a competitive program with paid time off, paid holidays, paid flex time off, health insurance with Health Savings Account option, life insurance, 401k with employer match, and more. Willoway Nurseries cares about your safety and is proud to be a drug free workplace.

  The E-Commerce Manager oversees and manages the online sales and marketing activities of the e-commerce business. This includes developing and implementing strategies to increase online sales, optimizing the user experience of the e-commerce website, managing the e-commerce platform, process, and technology systems.

  Responsibilities:

  • Manage Existing E-Commerce customer accounts including customer service
  • Create, Execute and Manage promotional Marketing Campaigns for E-Commerce customers
  • Analyze store front traffic to assist with decisions
    Analyze pricing trends
    Drive Sales
  • Accountable for sales performance of E-Commerce customers
  • Analyze market trends
  • Create promotional offers
  • Market research on potential new customers
  • Set up and onboard New Customers
  • Create monthly / yearly sales budget
  • Manage Key Performance Indicators and explain variances, make adjustments as needed
  • Work with operation on Order fulfillment timelines
  • Work with A/R on yearly discounts approving monthly reconciling
  • Work with operations for seamless order stream
  • Work with Inventory staff with crop cycles

  Knowledge, Skills and Abilities

  • Minimum 2 years experience with B2B E-Commerce accounts and customer service or related marketing/sales experience
  • Horticulture/plant knowledge a plus

  • Analytical
  • High Level of detail
  • Collaborative
  • Leadership skills
  • Takes initiative
  • Results oriented
  • Strong business skills
  • Multi- tasker
  • Advanced technology skills required

  Pay range $60,000 to $65,000

  This is a hands-on management position. Salary position, first shift (typical hours are M-F 7am-4pm). Some weekends may be required. Work is performed on-site at corporate office location in Avon.

  Our company is progressive, forward thinking green industry companies. We are on the forefront of the horticulture and nursery industry with technology, marketing, growing techniques and currently practice open book management. Our people have a voice in how our company is run and participate in the financial success of the business among a positive culture where we are rooted to grow.

  Qualifications

  Experience

  Required 2 years

  Advanced technology skills

  2 years

  Minimum 2 years experience with B2B E-Commerce accounts & customer service or related marketing/sales experience

  Preferred

  Horticulture/plant knowledge a plus

  Behaviors

  Preferred

  Team Player : Works well as a member of a group

  Innovative : Consistently introduces new ideas and demonstrates original thinking

  Leader : Inspires teammates to follow them

  Enthusiastic : Shows intense and eager enjoyment and interest

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Motivations

  Preferred

  Self-Starter : Inspired to perform without outside help

  Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

• About the company

  Over 40 years in the plant industry and learning and enjoying nature. Reporting new and captivating plants for the home gardener.

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