• Job Description

  Req#: R-296682

  About this role:

  Wells Fargo is seeking an Employee Relations Manager to lead a team of Employee Relations Consultants on the ER Consulting team. The manager will support the team in handling requests for consultation on employee performance, attendance, conduct, and interpersonal conflict issues received from employees and managers through the case management system.

  
  In this role, you will:

  • Manage and develop a high performing team, and assist in the resolution of escalated employee relations matters
  • Ensure team maintains compliance with internal controls, SLAs, and monitor reporting as well as established role specific training requirements
  • Responsible for making recommendations and improving current Employee Relations or Human Resources practices and policies across the Wells Fargo Enterprise
  • Enhance the Employee Relations model through effective consultation and review of data to support business decisions, internal training, and talent assessment
  • Collaborate and consult with Employee Relations peers, colleagues, and all levels of management
  • Collaborate with key partners and recommend enhancements to the development and design of policies and procedures
    

  Required Qualifications:

  • 4+ years of employee relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience

  Desired Qualifications:

  • 2+ years of management experience
  • Extensive knowledge and understanding of human resources practices and policies
  • Experience using a case management system
  • Experience with employee relations consultation on city ordinance, state statute, and federal regulation policy related to time away and leaves of absence
  • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Ability to provide leadership to a virtual or remote team
  • Highly refined and professional verbal and written communications
  • Knowledge and understanding of human resources analytics and reporting
  • Knowledge and understanding of human resources policies and processes
  • Strong conflict resolution skills
  • Leadership experience with ability to effectively manage and engage teams
  • Management experience in a virtual or remote environment

  Position Locations: Position will have onsite presence from one of the following locations

  • 550 S. 4th St. -- Minneapolis, MN
  • 8740 Research Dr. – Charlotte, NC
  • 11625 N. Community House Road -- Charlotte, NC
  • 1525 West WT Harris Blvd. -- Charlotte, NC
  • 2222 W Rose Garden Ln. -- Phoenix, AZ
  • 2600 S. Price Rd. -- Chandler, AZ
  • 5000 Riverside Rd. -- Irving, TX
  • 4101 Wiseman Blvd. -- San Antonio, TX
  • 7001 Westown Parkway -- West Des Moines, IA

  #HRJobs

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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