• Job Description

  Req#: R-0000141937

  Job Description

  What is the opportunity?

  The Equipment Finance Associate plays a key national middle office role in mitigating client, reputational and operational risks related to simple and complex leasing processes, while supporting RBC Leasing products and services to business clients and partners. As an Equipment Finance Associate, you are responsible for enhancing the client experience through the effective management of leasing administration and fulfillment for leasing transactions. The Equipment Finance Associates support revenue growth, operational effectiveness and risk mitigation balance through effective end to end preparation and co-ordination of lease documentation process once approved through to the funding stage.

  What will you do?

  • Timely and accurate update of required information for all assigned leasing transaction details e.g. supplier, banking and equipment details, last activity using multiple systems and technology applications.
  • Production of accurate and timely contract documentation (100%) and submission to the client for execution in line with the transaction approval, policy, procedures and PPSA laws
  • Timely follow up and collection of documentation and information with key contract contacts e.g. client, suppliers, insurance brokers by phone and/or email required to complete the transaction
  • Responsible for the reconciliation of all invoices and proof of payments ensuring alignment to the contract approval and policy and procedures. This involves collecting payment receipts and matching invoices to the transaction online approval. This involves accounting for every proof of payment to mitigate credit risk.
  • Responsible for the timely follow and resolution of any deficiencies/out of orders with the client, internal/external partners
  • Complete all security registration in line with the transaction approval, policy and procedures and Personal Property Security Act and data input into the technology application. This can include search of registry service, obtaining waivers to mitigate risk to the bank. Complexities arise due to varying provincial regulations.
  • Uses internal / external resources to investigate evaluate and resolve issues that will impede funding in line with policy/process/procedural guidelines in order to satisfy the client needs/client escalation
  • Proactively assists other team members during peak period, sundry absences and vacations ensuring that established client commitments, quality and service levels are maintained
  • Provides after sales support by liaising with internal partners (including Business Development Officer (BDO)), vendors, customers, other financial institutions and other internal partners to clarify transactions. Activities related to this responsibility include: follow-up on missing information required to start and complete transactions; collect information to execute documentation using strong knowledge of leasing products, processes, procedures and provincial tax regulations and Personal Property Security Act (PPSA);
  • Upon review of the transaction approvals on the system, identify and the proactively make recommendations to internal partners regarding leasing options and products to ensure enhanced customer experience, mitigate any credit and operational risk in order to expedite the transaction to close.

  What’s in it for you?

  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

  Job Skills

  Adaptability, Business, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Customer Experience (CX), Customer Service, Documentations, Information Collection, Payment Handling, Problem Resolution, Procedural Documentation, Risk Mitigation

  Additional Job Details

  Address:

  5575 NORTH SERVICE RD:BURLINGTON

  City:

  Burlington

  Country:

  Canada

  Work hours/week:

  37.5

  Employment Type:

  Full time

  Platform:

  PERSONAL & COMMERCIAL BANKING

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2025-09-23

  Application Deadline:

  2025-10-01

  Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

  Inclusion and Equal Opportunity Employment

  At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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