• Job Description

  Req#: 16777
  Overview
  
  
  Executive Director - IT Infrastructure & Cloud Operations
  Hyrbrid - 3 Days ONSITE Downers Grove
  Benefits:
  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
  Are you a results-based leader looking to elevating all aspects of Duly’s infrastructure and operations team including data center, network, end-point , virtual desktop, service desk and field services ? Have you had success leading cross-functional continuous improvement transformation and modernization initiatives ? Are you an expert at selecting technologies and managing vendors? Have you recruited and developed IT professionals into high-performing teams ?
  
  Responsibilities
  
  
  • Achieve world-class business results by delivering outstanding technical services and support
  • Buids a culture of accountability, collaboration, and results by championing cross-functional change initiatives
  • Works with the CISO to strengthen Duly’s overall cyber-risk posture through technology investments, process improvements, etc.
  • Directs internal teams and strategic vendors to deliver and maintain secure, reliable services
  • Designs and implements strategic vision for enterprise technical architecture.
  • Elevate operational metrics/KPIs for all service lines and drives process improvements.
  • Ensures ITSM is used efficiently and effectively. ( e.g. Incident, Request, Problem , Change , etc ).
  • Collaborat e with senior leadership to improve Duly’s top and bottom lines
  • Build and develop a high-performing IT team, keeping skills modern and current
  • O ther duties as assigned
  
  Qualifications
  
  
  • 1 5 + years of leadership experience
  • 10 + years of experience with complex, cloud-based en terprise en vironments
  • Creative problem solver who thrives when presented with a challenge
  • Proven success in Enterprise Technology leadership roles
  • Solid technical background, with hands-on software development experience
  • Exceptional listening and communication skills .
  • Experience with compliance frameworks such as PCI, GLBA, HIPAA, GDPR, SOC 2 etc.
  • CISSP or CISM certification a plus
  The compensation for this role includes a base pay range of $146,000 - $220,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package
  
  
  • 1 5 + years of leadership experience
  • 10 + years of experience with complex, cloud-based en terprise en vironments
  • Creative problem solver who thrives when presented with a challenge
  • Proven success in Enterprise Technology leadership roles
  • Solid technical background, with hands-on software development experience
  • Exceptional listening and communication skills .
  • Experience with compliance frameworks such as PCI, GLBA, HIPAA, GDPR, SOC 2 etc.
  • CISSP or CISM certification a plus
  The compensation for this role includes a base pay range of $146,000 - $220,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package
  
  
  • Achieve world-class business results by delivering outstanding technical services and support
  • Buids a culture of accountability, collaboration, and results by championing cross-functional change initiatives
  • Works with the CISO to strengthen Duly’s overall cyber-risk posture through technology investments, process improvements, etc.
  • Directs internal teams and strategic vendors to deliver and maintain secure, reliable services
  • Designs and implements strategic vision for enterprise technical architecture.
  • Elevate operational metrics/KPIs for all service lines and drives process improvements.
  • Ensures ITSM is used efficiently and effectively. ( e.g. Incident, Request, Problem , Change , etc ).
  • Collaborat e with senior leadership to improve Duly’s top and bottom lines
  • Build and develop a high-performing IT team, keeping skills modern and current
  • O ther duties as assigned

• About the company

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