Danaher - Global
Field Application Specialist (FAS)
This job is now closed
Job Description
- Req#: R1242709
- Integrate Cepheid Systems, Connectivity Solutions as well as assays into customer laboratories and provide support to customers during the evaluation, implementation, and accreditation process for a smooth and rapid Go Live.
- Demonstration/Training of Cepheid Systems and Connectivity Solutions, software, reagents to current and potential customers.
- Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business as rapidly as possible.
- Conduct technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology.
- Provide enhancements for development and optimization of Cepheid solutions.
- Serve as customer advocate for timely resolution to customer concerns.
- Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction.
- Ensure territory status information is updated as requested: including but not limited to installation and training records, site visits, expense reports and travel calendar.
- Participate in Technical material development and ensure all FAS customer facing technical material is updated.
- Bachelor’s degree in relevant field
- Fluency in speech and writing in both Swedish and English
- 5+ years of experience in life science and 3+ years of experience as a Medical Technologist
- Experience in molecular and microbiology techniques.
- Hands-on experience with lab diagnostic automation systems and LIS
- Experience with CRM
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
The Field Application Specialist is responsible for providing in-field assistance for pre- and post- sale technical activities with a primary emphasis on growing the user base of diagnostic products, provide technical direction and support and make presentations for customers. In the role there is opportunities to work in a inclusive environment where innovation is highly regarded and there is a lot of opportunity to grow.
This position is part of the Field Applications and will be located in Stockholm or remote in a city close to an airport in Sweden. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role, you will have the opportunity to:
The essential requirements of the job include:
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.About the company
Danaher Corporation is an American globally diversified conglomerate with its headquarters in Washington, DC.
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