Connect America
Field Service Support Technician - Columbus, OH
This job is now closed
Job Description
- Req#: 955440
Employer Industry: Home Healthcare Services
Why consider this job opportunity:
- Salary up to $60,000 per year with additional earnings for each installation completed
- Flexible scheduling options to accommodate personal interests and commitments
- Opportunity to work in a mission-driven environment that supports aging individuals and at-risk populations
- Mileage reimbursement provided for travel within the service area
- Recognition as a top workplace with award-winning customer service
- Chance to make a positive difference in the lives of seniors and their caregivers
What to Expect (Job Responsibilities):
- Provide in-home installations, service, and retrieval of personal emergency response equipment
- Educate and train subscribers and caregivers on product usage in a respectful manner
- Process work orders and complete tasks on scheduled dates while ensuring service excellence
- Schedule appointments with subscribers/caregivers within expected service standards
- Provide feedback and ideas for continuous improvement to management
What is Required (Qualifications):
- Valid Driver’s license with up to 75% local travel within a 100-mile radius
- Ability to operate basic machinery and electronic equipment
- Strong organizational skills and ability to prioritize multiple tasks
- Compassionate demeanor and patience when working with senior citizens
- Ability to lift up to 40 pounds and climb stairs
How to Stand Out (Preferred Qualifications):
- Experience in in-home customer service or healthcare support roles
- Familiarity with emergency response systems or home monitoring devices
- Previous experience working with senior populations
- Strong communication skills and ability to adjust training methods based on subscriber needs
#HomeHealthcare #CustomerService #FlexibleSchedule #CareerOpportunity #PositiveImpact #SupportSeniors
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Our connected health solutions, including remote patient monitoring (RPM), personal emergency response systems (PERS) and medication management devices, allow patients to better manage their health from home.
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