• Job Description

  Req#: 32404
  Overview LIVE. WORK. EXPLORE. ZION LODGE IN ZION NATIONAL PARK. The name “Zion” means a place of peace and refuge. As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is well-named. Its massive sandstone walls, some as high as 3,800 feet, offer an opportunity for serenity and reflection for all who visit—and Zion Lodge offers the only in-park lodging inside this hiker’s paradise. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. Are you an outdoor enthusiast who would love to live, work, and explore Zion National Park? The Details: Start Date: Summer 2023 Position Type: Year Round/Long-term seasonal Wage Range: $14.70/hr plus FREE single status housing Traveling without a vehicle? We can pick you up from St. George, Utah. EMPLOYEE PERKS: Free Bike Rentals Free Laundry on Site 24 Hour Access to Employee Gym Employee Referral Program $350 Unlimited Outdoor Recreation Direct Access to Zion National Park's Restricted Canyon Scenic Drive Discounted Employee Housing On Location Discounted Meals Development and Training Opportunities Year Round or Seasonal Employment Potential RV Full Hookups Available Incredible Photography Potential PLEASE NOTE: As we closely monitor the COVID-19 pandemic, we continue to adopt appropriate sanitization measures and are carefully following Centers for Disease Control and Prevention (CDC) and state protocols for preventing the spread of COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests. Responsibilities Performs all duties with respect to the Company’s Core Values, Mission Statement, and guest service standards. Reports to the Front Desk Manager in all areas of lodging systems, policies, and procedures. Ensures that all complaints are addressed immediately and rectified prior to the guest leaving Zion Lodge. Maintains positive and professional communications at all times, with all persons, face-to-face, via phone, via email, and via radio. Trains and supervises front desk personnel. Handles all phases of group tour arrivals to provide a smooth and orderly flow of guests. May include meeting group tour escorts, tour check-in, collecting money and fees, preparing vouchers, and rooming lists. Maintains open and positive communications with other departments to ensure coordination and efficiency of hotel activities, functions, and operations. Answers inquiries pertaining to hotel policies, services, and reservations for rooms, tour/transportation needs and outside activities. Follows all cash handling procedures per Accounting policies. Ensures that all Guest Service Agents follow all cash handling procedures. Responsible for a cash bank. Qualifications Ability to communicate effectively and accurately in a diverse environment. Prior experience in a management/supervisory role preferred. Ability to remain flexible and teamwork-oriented. Ability to learn quickly and follow instructions accurately. Strong communication and interpersonal skills. Prior front desk and cash handling experience. EQUAL OPPORTUNITY EMPLOYER. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  Ability to communicate effectively and accurately in a diverse environment. Prior experience in a management/supervisory role preferred. Ability to remain flexible and teamwork-oriented. Ability to learn quickly and follow instructions accurately. Strong communication and interpersonal skills. Prior front desk and cash handling experience. EQUAL OPPORTUNITY EMPLOYER. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  Performs all duties with respect to the Company’s Core Values, Mission Statement, and guest service standards. Reports to the Front Desk Manager in all areas of lodging systems, policies, and procedures. Ensures that all complaints are addressed immediately and rectified prior to the guest leaving Zion Lodge. Maintains positive and professional communications at all times, with all persons, face-to-face, via phone, via email, and via radio. Trains and supervises front desk personnel. Handles all phases of group tour arrivals to provide a smooth and orderly flow of guests. May include meeting group tour escorts, tour check-in, collecting money and fees, preparing vouchers, and rooming lists. Maintains open and positive communications with other departments to ensure coordination and efficiency of hotel activities, functions, and operations. Answers inquiries pertaining to hotel policies, services, and reservations for rooms, tour/transportation needs and outside activities. Follows all cash handling procedures per Accounting policies. Ensures that all Guest Service Agents follow all cash handling procedures. Responsible for a cash bank.

• About the company

  Xanterra Travel Collection is the United States’ largest park concessions management company. Combining dramatic settings and landmark buildings with

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