• Job Description

  Req#: 123564

  Job Details

  Job Location: Greenway Ford - Orlando, FL

  Salary Range: Undisclosed

  An Automotive Key Room Employee is a vital role within an automotive dealership or service center responsible for managing keys and license plates to vehicles on the premises. Here's a detailed description of their responsibilities, qualifications, and duties:

  Role Overview: An Automotive Key Room Employee ensures the proper handling, storage, and organization of keys and license plates for vehicles in the dealership. They play a crucial role in facilitating the smooth operation of the facility by efficiently managing vehicle keys, license plates and coordinating with various departments as needed.

  Responsibilities:

  1. Key Management: Responsible for receiving, labeling, and organizing keys and License Plates for new and used vehicles. They maintain an accurate log of keys and license plate is properly tagged and accounted for.
  2. Key Distribution: Facilitate the distribution of keys and license plates to appropriate personnel, such as sales staff, technicians, or porters.
  3. Security Measures: Implement and uphold security protocols to safeguard vehicle keys and license plates ensuring unauthorized access is prevented. This may involve maintaining a secure key storage area or utilizing key management software systems.
  4. Inventory Control: Regularly conduct inventory checks to reconcile the number of keys on hand with the dealership's records. Report any discrepancies or missing keys promptly to management.
  5. Coordination: Collaborate with various departments, including sales, service, and administrative staff, to fulfill key requests promptly and efficiently. Maintain effective communication to ensure smooth operations.
  6. Customer Service: Provide excellent customer service by promptly retrieving keys for vehicle test drives or other customer needs. Ensure customers receive the correct keys and assist with any inquiries or concerns they may have.

  Documentation : Maintain detailed records of key transactions, including key check-in/check-out logs, key assignments, and any key-related incidents or issues. Keep accurate records for auditing and accountability purposes.

  
  

  Qualifications:

  1. Organizational Skills: Strong organizational abilities are essential to effectively manage a large volume of keys and maintain an orderly key room.
  2. Attention to Detail: Being meticulous and detail-oriented is crucial to ensure accuracy in key labeling, tracking, and documentation.
  3. Communication Skills: Good communication skills are necessary to coordinate with various departments and provide excellent customer service.
  4. Problem-Solving Abilities: Ability to troubleshoot and resolve key-related issues efficiently, such as locating missing keys or addressing security concerns.
  5. Tech Savvy: Proficiency with key management software systems or willingness to learn such systems is beneficial.
  6. Customer Focus: A customer-centric approach is important to meet customer needs promptly and ensure a positive experience.
  7. Trustworthiness: Due to the sensitive nature of the role, honesty, integrity, and trustworthiness are essential qualities for an Automotive Key Room Employee.

  Overall, an Automotive Key Room Employee plays a vital role in the smooth functioning of an automotive dealership by efficiently managing vehicle keys, license plates and ensuring the security and accessibility of keys as needed for operational tasks and customer service.

• About the company

  Drivers from Florida, Alabama, Georgia, Tennessee, Missouri, Texas, South Carolina and Pennsylvania can count on the Greenway Automotive of dealerships for new and used car sales, financing, parts and maintenance.

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