DHL
Head of Operations
This job is now closed
Job Description
- Req#: 230032X
- Provide input to develop Couriers, Pick-up & Delivery operations strategy to provide effective pick-up/ delivery and transportation of mail/ parcel
- Plan, organize and control preparation of annual work plan for parcel shop
- Provide expertise, advice and coaching to the team for execution of day-to-day tasks and activities and meet work schedules and targets
- Manage and control service point operations to enable collection and handing out of mail/ parcel
- Manage and control scheduling traffic volumes for transportation and delivery, and selection of appropriate transportation
- Deploy structured approach to manage operational procedures including sorting, loading/ unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, secure handling and storing of mail, etc.
- Implement established reporting standards to achieve visibility on pick-up/ delivery performance to substantiate decisions
- Anticipate change in trends to assess efficiency of current means of transportation, analyze and define requirements for operations and improvements in pick-up/ delivery processes
- Provide input to develop new solutions for transportation and delivery, and develop processes, systems, technologies and methods for courier operations
- Monitor and identify issues and opportunities, and implement better practices for courier operations focusing on increasing effectiveness, efficiency and cost control
- Manage and lead delivery bases
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
Role Context
Provide input to and lead the implementation of Couriers, Pick-up & Delivery strategy to provide safe, secure, on-time and accurate transportation and delivery between locations of mail/ parcel including local mail, small packages or legal documents in line with the business objective and requirements, corporate guidelines and policies
Key Responsibilities:
Bachelor Decree with more than 8 years of experience in area of responsibility. Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
About the company
We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.
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