NHS
Health Care Assistant
This job is now closed
Job Description
- Req#: A2310-26-0001?language=en&page=427&sort=publicationDateDesc
- NHS Health Checks
- care interventions including assisting GPs during the performance of minor operations
- taught specifically in relation to that individual
- Take part in any new projects that may be taken on by St Leonards Practice in the future, if deemed to be suitable for the HCA role
- recorded and ensure the appropriate action is taken in a timely manner
- NHS Health Checks
- care interventions including assisting GPs during the performance of minor operations
- taught specifically in relation to that individual
- Take part in any new projects that may be taken on by St Leonards Practice in the future, if deemed to be suitable for the HCA role
- recorded and ensure the appropriate action is taken in a timely manner
- Previous experience in a similar role
- Phlebotomy qualification
- SystmOne user
- ICE trained
- Fully trained in all aspects of the role
- Experience of working in general practice or primary care
- Looking to consider Nursing Associate training.
- Previous experience in a similar role
- Phlebotomy qualification
- SystmOne user
- ICE trained
- Fully trained in all aspects of the role
- Experience of working in general practice or primary care
- Looking to consider Nursing Associate training.
Job summary
St Leonards is friendly busy practice located in heart of the city Centre in Exeter caring for just under 10,000 registered patients. We have 7 GP partners, 2 nurse practitioners, 3 practice nurses and 2 HCAs
Due to partial retirement of one of longstanding HCAs we are now looking to recruit another HCA to join our friendly forward thinking nursing team on a part time basis.
Whilst we are initially looking for a HCA to join our team, we recognize the role and the benefit of the nurse associate and are open to applications from already qualified nurse associates and those looking to expand their current skills/ role.
Main duties of the job
To undertake a range of clinically specific duties appropriate to the delivery of patient care.
This includes the ability to
ECG recording according to protocol
Phlebotomy
Assisting doctors when fitting iuds and implants
Smoking cessation advice
Some immunisations and injections such as Hep B or influenza.
Diabetic foot checks
Dressings
Removal of sutures
Doppler assessments
Urinanalysis
Processing and management of laboratory samples requested by GPs/nurses
NHS Health Checks
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting room
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Take part in any new projects that may be taken on by St Leonards Practice in the future, if deemed to be suitable for the HCA role
Recognise and take appropriate action when adverse measurements/observations are recorded and ensure the appropriate action is taken in a timely manner
collating information gathered from the LTC checks and ensuring prompt referrals when necessary to a practice GP or specialist nurse.
About us
St Leonards is a busy practice in the heart of Exeter supporting over 9'500 patients with routine and urgent care. The practice is long established and currently rated outstanding by CQC. We pride ourselves on patient care and bring state of the art facilities enabling patients to access a wide range of services from audiology to physiotherapy to mental health. You really will be part of a thriving multi-disciplinary team!
Details
Date posted
17 March 2026
Pay scheme
Other
Salary
£12.71 to £13.33 an hour Dependant on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2310-26-0001
Job locations
Athelstan Road
Exeter
Devon
EX1 1SB
Job descriptionJob description
Job responsibilities
Purpose,
To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population
St Leonards is friendly busy practice located in heart of the city Centre in Exeter caring for just under 10,000 registered patients. We have 7 GP partners, 2 nurse practitioners, 3 practice nurses and 2 HCAs
Due to partial retirement of one of longstanding HCAs we are now looking to recruit another HCA to join our friendly forward thinking nursing team on a part time basis.
Whilst we are initially looking for a HCA to join our team, we recognize the role and the benefit of the nurse associate and are open to applications from already qualified nurse associates and those looking to expand their current skills/ role.
Responsible to,
Lead Nurse/ nursing team, practice manager and, ultimately, the GP Partners
Salary,
Dependent on experience
Hours,
Part time, up to 20 hours a week
JOB SUMMARY
The post holder is:
The role will be to support the nursing team in delivery of service and ensuring prompt referrals when necessary to a practice GP or specialist nurse. You will be required to undertake clinical care under the direction of qualified practitioners.
SCOPE AND PURPOSE OF THE ROLE
To provide effective, evidence based general and specific care to clients under the indirect supervision of registered practitioners
To plan, organise and deliver clinical care as agreed with the supervising practitioner in line with clinical governance and within agreed professional standards and guidelines.
To use personal effectiveness and knowledge to contribute to the development and delivery of a quality service
To work pro-actively as a member of the multi-disciplinary team in support of registered practitioners
The practitioner will work independently under the indirect supervision of a registered practitioner and will follow policies and procedures using own initiative and managing own workload
Primary Duties and Scope of Responsibilities:
Organise and prioritise own workload, time and resources effectively to reduce risks to the quality for service delivery
Undertake client assessment following delegation from a registered nurse.
Help the practice operate in a cost-effective manner.
Identify and manage care risks on a continuing basis.
Participate in audits and inspections as appropriate.
Ensure that all Practice Policy is fully implemented
CLINICAL ROLE,
To undertake a range of clinically specific duties appropriate to the delivery of client care.
This includes the ability to:
ECG recording according to protocol
Phlebotomy
Assisting doctors when fitting iuds and implants
Smoking cessation advice
Some immunisations
Diabetic foot checks
Dressings
Removal of sutures
Doppler assessments
Urinanalysis
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and
Recognise and take appropriate action when adverse measurements/observations are
collating information gathered from the LTC checks and ensuring prompt referrals when necessary to a practice GP or specialist nurse.
Demonstrate excellent customer care skills at all times by treating clients with dignity, courtesy and respect at all times
Recognise and be able to respond appropriately to challenging behaviour
Recognise both your own and others level of clinical competence, responsibility and accountability to ensure safe practice, and to take appropriate action when there is a concern
Take personal responsibility for keeping up-to-date with new developments and participate in clinical audit when appropriate
Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care
Report all accidents and incidents in accordance with company policies and procedures
Be willing to undertake any training deemed appropriate for the development of the role.
HEALTH AND SAFETY/RISK MANAGEMENT
The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
EQUALITY AND DIVERSITY
The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
RESPECT FOR PATIENT CONFIDENTIALITY
The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
COMMUNICATION & WORKING RELATIONSHIPS
The post-holder will establish and maintain effective communication pathways with the following :
GPs within the practice
Practice Nurses
Phlebotomists
SPECIAL WORKING CONDITIONS
The post-holder will have contact with body fluids ie, wound exudates; urine etc while in clinical practice.
The practice operates extended hours on a rota basis and the post holder may be required to work some extended hours shifts.
REHABILITATION OF OFFENDERS ACT 1994 (optional)
Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Practice. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.
JOB DESCRIPTION AGREEMENT
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
Job responsibilities
Purpose,
To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population
St Leonards is friendly busy practice located in heart of the city Centre in Exeter caring for just under 10,000 registered patients. We have 7 GP partners, 2 nurse practitioners, 3 practice nurses and 2 HCAs
Due to partial retirement of one of longstanding HCAs we are now looking to recruit another HCA to join our friendly forward thinking nursing team on a part time basis.
Whilst we are initially looking for a HCA to join our team, we recognize the role and the benefit of the nurse associate and are open to applications from already qualified nurse associates and those looking to expand their current skills/ role.
Responsible to,
Lead Nurse/ nursing team, practice manager and, ultimately, the GP Partners
Salary,
Dependent on experience
Hours,
Part time, up to 20 hours a week
JOB SUMMARY
The post holder is:
The role will be to support the nursing team in delivery of service and ensuring prompt referrals when necessary to a practice GP or specialist nurse. You will be required to undertake clinical care under the direction of qualified practitioners.
SCOPE AND PURPOSE OF THE ROLE
To provide effective, evidence based general and specific care to clients under the indirect supervision of registered practitioners
To plan, organise and deliver clinical care as agreed with the supervising practitioner in line with clinical governance and within agreed professional standards and guidelines.
To use personal effectiveness and knowledge to contribute to the development and delivery of a quality service
To work pro-actively as a member of the multi-disciplinary team in support of registered practitioners
The practitioner will work independently under the indirect supervision of a registered practitioner and will follow policies and procedures using own initiative and managing own workload
Primary Duties and Scope of Responsibilities:
Organise and prioritise own workload, time and resources effectively to reduce risks to the quality for service delivery
Undertake client assessment following delegation from a registered nurse.
Help the practice operate in a cost-effective manner.
Identify and manage care risks on a continuing basis.
Participate in audits and inspections as appropriate.
Ensure that all Practice Policy is fully implemented
CLINICAL ROLE,
To undertake a range of clinically specific duties appropriate to the delivery of client care.
This includes the ability to:
ECG recording according to protocol
Phlebotomy
Assisting doctors when fitting iuds and implants
Smoking cessation advice
Some immunisations
Diabetic foot checks
Dressings
Removal of sutures
Doppler assessments
Urinanalysis
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and
Recognise and take appropriate action when adverse measurements/observations are
collating information gathered from the LTC checks and ensuring prompt referrals when necessary to a practice GP or specialist nurse.
Demonstrate excellent customer care skills at all times by treating clients with dignity, courtesy and respect at all times
Recognise and be able to respond appropriately to challenging behaviour
Recognise both your own and others level of clinical competence, responsibility and accountability to ensure safe practice, and to take appropriate action when there is a concern
Take personal responsibility for keeping up-to-date with new developments and participate in clinical audit when appropriate
Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care
Report all accidents and incidents in accordance with company policies and procedures
Be willing to undertake any training deemed appropriate for the development of the role.
HEALTH AND SAFETY/RISK MANAGEMENT
The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.
The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
EQUALITY AND DIVERSITY
The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
RESPECT FOR PATIENT CONFIDENTIALITY
The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
COMMUNICATION & WORKING RELATIONSHIPS
The post-holder will establish and maintain effective communication pathways with the following :
GPs within the practice
Practice Nurses
Phlebotomists
SPECIAL WORKING CONDITIONS
The post-holder will have contact with body fluids ie, wound exudates; urine etc while in clinical practice.
The practice operates extended hours on a rota basis and the post holder may be required to work some extended hours shifts.
REHABILITATION OF OFFENDERS ACT 1994 (optional)
Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Practice. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.
JOB DESCRIPTION AGREEMENT
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Leonards Practice
Address
Athelstan Road
Exeter
Devon
EX1 1SB
Employer's website
Employer details
Employer name
St Leonards Practice
Address
Athelstan Road
Exeter
Devon
EX1 1SB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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